topic Re: Cap2702i-B-K9 - Image issue in Wireless

Cap2702i-B-K9 - Image issue

whisper2lincon — Fri, 31 Mar 2023 08:53:29 GMT

Please note that I have try to upgrade from ap3g2-k9w8-mx.153-3.JA12 to ap1g4-k9w8-tar.153-3.JPJ5 but it is terminating at 85% image file upload with the error below;

Connection received from 172.16.160.5 on port 1025 [30/03 10:29:07.863]
Read request for file <ap1g4-k9w8-tar.153-3.JPJ5.tar>. Mode octet [30/03 10:29:07.863]
File <ap1g4-k9w8-tar.153-3.JPJ5.tar> : error 2 in system call CreateFile The system cannot find the file specified. [30/03 10:29:07.863]

Please can anyone support me.

Re: Cap2702i-B-K9 - Image issue

Leo Laohoo — Fri, 31 Mar 2023 09:12:05 GMT

TAR file is corrupt.

Re: Cap2702i-B-K9 - Image issue

whisper2lincon — Fri, 31 Mar 2023 09:28:12 GMT

Thanks Leo for your prompt response.

Pls can you help as regard to the image file.

Re: Cap2702i-B-K9 - Image issue

Leo Laohoo — Fri, 31 Mar 2023 09:43:10 GMT

@whisper2lincon wrote:

ap3g2-k9w8-mx.153-3.JA12 to ap1g4-k9w8-tar.153-3.JPJ5

What a second ... That's the wrong file!

Filename with a prefix of "ap3g2" is for the 2600/3600 & 2700/3700/1570/IW3700.

Filename with a prefix of "ap1g4" is for the 1800.

Re: Cap2702i-B-K9 - Image issue

whisper2lincon — Fri, 31 Mar 2023 12:14:41 GMT

The issue why I resolve to IOS upgrade is that I have APs connected to my WLC that are currently working with IOS Version 8.5.151.0, We purchase additional APs with IOS version 8.0.151.0 which are not joining to the WLC. Pls what is the like solution.

Re: Cap2702i-B-K9 - Image issue

Leo Laohoo — Fri, 31 Mar 2023 12:28:20 GMT

FN - 72524 - During Software Upgrade/Downgrade, Cisco IOS APs Might Remain in Downloading State After December 4, 2022 Due to Certificate Expiration

(CSCwd80290)

Re: Cap2702i-B-K9 - Image issue

Rich R — Fri, 31 Mar 2023 20:36:16 GMT

Leo is right - you are trying to use an image from the wrong model of AP for a start so that will never work - they even run different OS (2700 runs IOS, 1800 runs AP COS)
Leo has also rightly pointed out that you will be affected by the 4 Dec bug on your current version of code but you didn't say what model of WLC you're using or what other APs you're using (although we can guess some are 1800) so :

1. Upgrade to 8.5.182.7 (link below) or 8.10.185.0 depending on your WLC and other APs (see compatibility matrix below) to resolve the expired cert bug.

2. Your very old code on the 2702 APs may not be able to join the new code due to CAPWAP changes so you may need to manually update them first. You can check the versions at
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#aireos-ctr_ap_support
Either:
8.5.182.0 https://software.cisco.com/download/home/286256843/type/280775090/release/15.3.3-JF15 then AP will update to 8.5.182.7 when it joins the WLC, or:
8.10.185.0 https://software.cisco.com/download/home/286256843/type/280775090/release/15.3.3-JK9

Re: Cap2702i-B-K9 - Image issue

whisper2lincon — Sat, 01 Apr 2023 12:56:15 GMT

Thanks Rich!!!
With reference to your second suggestion;
Your very old code on the 2702 APs may not be able to join the new code due to CAPWAP changes so you may need to manually update them first. You can check the versions...
I have checked the version from the table, I also observed that my WLC version - 8.5.151.0 and from my view C2700 Software (AP3G2-K9W8-M), Version 15.3(3)JF10 which some of my existing 2700 series APs are working currently. Thanks for your guidance.
Thanks

Pls I wouldn't mind it I can get this version of IOS C2700 Software (AP3G2-K9W8-M), Version 15.3(3)JF10

Re: Cap2702i-B-K9 - Image issue

Rich R — Sat, 01 Apr 2023 18:54:51 GMT

You can download the IOS direct from Cisco software download site