topic cisco 9800-40 webauth ,authentication failed in Wireless

cisco 9800-40 webauth ,authentication failed

ramiabualhasan — Sun, 23 Jul 2023 10:20:17 GMT

I have configured WebAuth for Guest SSID, But issue is after put credential its showing Authentication failed.

I follow cisco document as well YouTube tutorial but still same

Flavio Miranda — Sun, 23 Jul 2023 10:37:54 GMT

Who is authenticating the devices, the WLC or external radius?

MHM Cisco World — Sun, 23 Jul 2023 13:45:31 GMT

Mark Elsen — Sun, 23 Jul 2023 16:54:46 GMT

- For starters : you can have a checkup of 9800-40 configuration with the CLI command show tech wireless ; feed the output into
https://cway.cisco.com/wireless-config-analyzer/

ramiabualhasan — Sat, 29 Jul 2023 09:50:49 GMT

Authentication from wlc, and i have follow youtube as well cisco tutorial but still same

MHM Cisco World — Sat, 29 Jul 2023 09:52:28 GMT

According to YouTube I share before

Can you take screen shot for each steps and share.

ramiabualhasan — Sat, 29 Jul 2023 10:32:44 GMT

please find the attached file

ramiabualhasan — Sat, 29 Jul 2023 10:39:21 GMT

please check update one

MHM Cisco World — Sat, 29 Jul 2023 10:55:54 GMT

remove the IP from the web auth parament ->advance
there is no server the guest is serve by WLC

Note:- disable enable WLAN to make change have effect

ramiabualhasan — Sat, 29 Jul 2023 11:03:01 GMT

r u taking about this (attached) actually there is no ip only xxxxxxx in ipv6 parameter

ramiabualhasan — Mon, 31 Jul 2023 07:49:15 GMT

ramiabualhasan — Mon, 31 Jul 2023 08:14:49 GMT

can anyone suggest what the soluation