topic Cisco Licensing in Wireless

Cisco Licensing

Patrik Nechajev — Wed, 26 Jul 2023 07:23:05 GMT

Hello all,

we bought C9800 CL + C9105 AP's with 3y DNA licenses. I got an email with confirmation that licenses and support were assigned to my smart account. However, in licenses i see only perpetual network stack licenses, no DNA licenses at all. My contract starts from august, it this the reason why i dont see them in my account? Will they apperar as unused once contract starts?

Contract shows up as green/signed.

Thank you very much.
BR,

Patrik

Re: Cisco Licensing

Flavio Miranda — Wed, 26 Jul 2023 08:56:22 GMT

Hi @Patrik Nechajev

I believe it can be related to the fact the contract is not running yet but make sure you Associate a Sales Order to a Smart Account

https://www.cisco.com/c/en/us/support/docs/licensing/common-licensing-issues/how-to/lic217146-how-to-associate-a-sales-order-to-a-smar.html

Re: Cisco Licensing

Patrik Nechajev — Thu, 27 Jul 2023 19:47:01 GMT

Hello Flavio,

yes, order is correctly associated to my smart acc. So until contract starts I have time to prepare WLC.
Thanks!