topic Re: 9166I-ROW not joing 9800 (Country Code -IN ) in Wireless

9166I-ROW not joing 9800 (Country Code -IN )

Sanju_13 — Sun, 30 Jul 2023 11:16:37 GMT

Hi all,

I am from india.I am facing issue in AP 9166I-ROW-6E model ap not joining to C9800 WLC (Country Code - IN)

I want to know that is this AP supported in India ?

If not should i change the WLC country code to US. it is fine with Cisco regulatory ?

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Leo Laohoo — Sun, 30 Jul 2023 11:28:56 GMT

What firmware is the WLC on?

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Flavio Miranda — Sun, 30 Jul 2023 11:30:56 GMT

Hi @Sanju_13

If we check at https://www.wi-fi.org/countries-enabling-wi-fi-in-6-ghz-wi-fi-6e India is not a "Countries Enabling Wi-Fi in 6 GHz" yet.

If you enable Country Code on the WLC for another Country it must work but you be aware that this can cause you problem with local regulation in case you interfere with some proprietary system.

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Sanju_13 — Sun, 30 Jul 2023 11:34:00 GMT

Cupertino 17.9.3

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Sanju_13 — Sun, 30 Jul 2023 11:37:02 GMT

Hi Flavio,

Thanks for info ..

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Leo Laohoo — Sun, 30 Jul 2023 11:53:37 GMT

Console into the AP and reboot.

Post the entire boot-up process.

Re: 9166I-ROW not joing 9800 (Country Code -IN )

Rich R — Mon, 31 Jul 2023 01:07:19 GMT

The place to check is https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html
The AP is supported in India - but that does not mean you will be able to use 6GHz though.
For that you need to check the config guide for the release you're using:
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/config-guide/b_wl_17_9_cg/regulatory_domain_reduction.html#Cisco_Concept.dita_6519730d-d802-4a7f-b6a9-4ca15f109ec7
As you can see - India is not listed there (and isn't there in 17.11 or 17.12 either). So ...

> I want to know that is this AP supported in India ?
YES, but no 6GHz radio allowed.

> If not should i change the WLC country code to US. it is fine with Cisco regulatory ?
No that would be illegal and definitely not sanctioned by Cisco - in fact it would be unsupported.

You need to work out why it's not working and fix that. Like Leo already said:
Console into the AP and reboot.
Post the entire boot-up process.
Attach the output here as a text file.

Re: 9166I-ROW not joing 9800 (Country Code -IN )

David Ritter — Mon, 31 Jul 2023 20:33:57 GMT

bottom line is the AP should link and support 2g and 5g functions.