topic Re: AP1852E rebooting loop in Wireless

AP1852E rebooting loop

Tehnic2 Vetro — Tue, 22 Aug 2023 09:01:19 GMT

I have an Cisco AP1852E that is entering in rebooting loop and the message is: "SMP: failed to stop secondary CPUs"

Re: AP1852E rebooting loop

Mark Elsen — Mon, 21 Aug 2023 06:44:18 GMT

- These bug reports could be related : https://bst.cloudapps.cisco.com/bugsearch?pf=prdNm&kw=failed%20to%20stop%20secondary%20CPUs&bt=custV&sb=anfr

Re: AP1852E rebooting loop

Rich R — Mon, 21 Aug 2023 13:33:46 GMT

Save the entire AP console log from power on to a text file and then attach it here so we can see all the logs?

Re: AP1852E rebooting loop

Tehnic2 Vetro — Tue, 22 Aug 2023 07:20:55 GMT

I attach the log file for Cisco AIR-AP1852E-E-K9.

Re: AP1852E rebooting loop

Mark Elsen — Tue, 22 Aug 2023 08:53:17 GMT

- Try factory reset of the AP , if the same log type is seen afterwards , then the AP might have a hardware problem and needs replacement (RMA) ,