topic Upgrade Cisco Embedded Wireless Controller on Catalyst Access Points in Wireless

Upgrade Cisco Embedded Wireless Controller on Catalyst Access Points

andrea.soc — Tue, 05 Sep 2023 14:07:11 GMT

Hi
i have a problem with upgrade my new Catalyst 9120AXI-E to the latest version of software of the Cisco Embedded Wireless Controller on Catalyst Access Points 17.6.4

I donwloaed this
https://software.cisco.com/download/home/286322988/type/286323077/release/17.9.3

i extracted it to my tftp server
from web UI i launched software management --> Software upgrade --> Tftp etc..

but receive an error
Failed to Fetch Controller Image Version File to EWC

thanks!

Re: Upgrade Cisco Embedded Wireless Controller on Catalyst Access Poin

balaji.bandi — Tue, 05 Sep 2023 14:20:46 GMT

So your EWC is Cat9K AP - you try to upgrade from TFTP it is failing is it ?

is the TFTP Server reachable and have the File ?

try from command level and check

# show wireless ewc-ap predownload status

https://www.cisco.com/c/en/us/td/docs/wireless/controller/ewc/16-12/config-guide/ewc_cg_16_12/image_download.html#id_128455

Re: Upgrade Cisco Embedded Wireless Controller on Catalyst Access Poin

andrea.soc — Tue, 05 Sep 2023 14:41:56 GMT

Yes

Yes
this is the error!

Re: Upgrade Cisco Embedded Wireless Controller on Catalyst Access Poin

andrea.soc — Tue, 05 Sep 2023 14:52:07 GMT

WLC-9100#show wireless ewc-ap predownload status

Predownload Status: Controller Image Download Failed

Predownload Error: Failed to Fetch Controller Image Version File to EWC

Re: Upgrade Cisco Embedded Wireless Controller on Catalyst Access Poin

balaji.bandi — Tue, 05 Sep 2023 15:20:00 GMT

never seen this issue on WLC controllers. If you seeing this issue :

check below thread for different approach :

https://community.cisco.com/t5/wireless/c9130axi-ewc-cli-software-update-predownload-error/td-p/4507805