topic WLC Landing page issue in Wireless

WLC Landing page issue

nharish — Fri, 27 Oct 2023 00:29:30 GMT

We have 4 floors of office , recently added a WLC to add extra APs . we have Rukus ap too .

we have successfully configured Cisco APs and it all connected to gateway too and WLc (open Security )and APs got ips

but our issue is when ever a client connects to rukus APs they will get landing page and get connected to internet

but when they connect to cisco AP's they are not getting landing page and they have ip and the status of the connection would be no internet

Gateway ==> WLC 2504 ==> Cisco APs

Re: WLC Landing page issue

Mark Elsen — Fri, 27 Oct 2023 06:41:11 GMT

- Have a checkup of the WLC 2504 configuration according to https://community.cisco.com/t5/networking-knowledge-base/show-the-complete-configuration-without-breaks-pauses-on-cisco/ta-p/3115114#toc-hId-1039672820
Feed the output into : Wireless Config Analyzer

Use client debugging according to : https://www.cisco.com/c/en/us/support/docs/wireless/aironet-1200-series/100260-wlc-debug-client.html
You can have client debugs analyzed with : https://cway.cisco.com/tools/WirelessDebugAnalyzer/

Ref https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html
>...The 8.5 Mainline branch supports 5508/8510/5520/8540/3504/2504/7510/WiSM2/vWLC controllers. It supports intercontroller mobility (IRCM) between AireOS and old "New Mobility" ("Converged Access") controllers (5760/3850/3650.) It does not support IRCM with 9800 controllers. For 8.5 Mainline deployments, TAC recommends 8.5.182.7 or 8.5.182.11.

Re: WLC Landing page issue

Rich R — Fri, 27 Oct 2023 12:33:44 GMT

@nharish as per my reply to your other post (it's best not to duplicate posts all over the board!) we need more information before we can even begin to help you.