https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949500#M262207 <P>What firmware and APSP is the controller on?<BR />What model of AP?</P> Fri, 27 Oct 2023 07:20:28 GMT Leo Laohoo 2023-10-27T07:20:28Z https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949495#M262206 <P>Hello All,</P><P>After Wifi 6 deployments, we have observed that few of our users are randomly getting disconnected. We ran a script and pushed it to the users device to get the logs.</P><P>We got the below error-</P><P><STRONG>Event 4042-&nbsp;Capacity change on {e4c61a7a-894b-4de1-952b-622a0f3270ae} (0x47008000000000 Family: V4 Capacity: None ReasonChange: SuspectArpProbeFailedExitingCS)</STRONG></P><P>Could anyone please help on what could be the reason for this?</P><P>@@Rasika Nayanaji</P> Fri, 27 Oct 2023 07:00:33 GMT https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949495#M262206 networklearner1 2023-10-27T07:00:33Z https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949500#M262207 <P>What firmware and APSP is the controller on?<BR />What model of AP?</P> Fri, 27 Oct 2023 07:20:28 GMT https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949500#M262207 Leo Laohoo 2023-10-27T07:20:28Z https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949707#M262215 <P>And what client device, what OS, what network adapter and driver version?<BR />Has the device vendor explained what the debug log means?</P> Fri, 27 Oct 2023 12:35:40 GMT https://community.cisco.com/t5/wireless/random-disconnection-when-user-is-connected-to-corporate-network/m-p/4949707#M262215 Rich R 2023-10-27T12:35:40Z