topic Re: Wireless Controller 9800 in Wireless

Wireless Controller 9800

wonderk — Tue, 09 Jan 2024 06:02:59 GMT

Hi Family, I need your help. I'M unable to access Cisco catalyst 9800 series wireless control through GUI (two of my colleagues can) however I can ping and access it via putty.

Re: Wireless Controller 9800

JPavonM — Tue, 09 Jan 2024 06:27:45 GMT

Check you have HTTP server enabled on the WLC and, if using HTTPS check you are using a trustpoint you've previously generated (https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-9/config-guide/b_wl_17_9_cg/m_web_admin_settings.html)

Re: Wireless Controller 9800

Mark Elsen — Tue, 09 Jan 2024 08:30:30 GMT

- What happens then, when you try ?

Re: Wireless Controller 9800

Ruben Cocheno — Tue, 09 Jan 2024 20:54:45 GMT

@wonderk

Try a traceroute back to the WLC IP, and compare with one of your colleagues, also check Firewall rules and/or routing allong the way including on the WLC itself just in case

Re: Wireless Controller 9800

MHM Cisco World — Tue, 09 Jan 2024 20:58:15 GMT

Change the browser you use

MHM

Re: Wireless Controller 9800

balaji.bandi — Wed, 10 Jan 2024 01:11:52 GMT

You need to compare working IP address and your IP address - as other suggested check the browsers. ( TLS settings if any)

Re: Wireless Controller 9800

Haydn Andrews — Wed, 10 Jan 2024 21:20:32 GMT

Can you access the login page or you cant even reach that?

Re: Wireless Controller 9800

nachoGrande — Fri, 26 Jan 2024 15:33:03 GMT

open a command line and (make sure telnet is enabled) and type:

telnet 182.adress.x.x 443 and does it open or say it cant connect