Meraki based Guest WLAN not working with Iphone

f-cagica — Thu, 11 Jan 2024 19:02:28 GMT

Hi,

i have at a customer site one WLAN based on Meraki. Three SSIDs are configured: two corporate and one for guests. for the three SSIDs the authentication/authorization policies are enforced by the ISE (v3.3). The users attempting to get access to the "Guest" SSID should be redirected to a splash page on the ISE where they should accept the non disclosure agreement to have access granted to the internet (typical "hotspot"). The setup works correctly as expected with PCs, but not with an Iphone. There the splash page doesn't get displayed at all. The Walled garden is correctly configured, we can see the redirection on a trace. Looking at the trace we can see that after the server (ISE) has exchanged its certificate, the iphone acknowledges and closes the connection (screenshot appended). The Server certificate is self-signed (should that be a problem?). I have tested a similar configuration on a test environment, in which instead of a Meraki AP i have a Cat9105 AP and it works fine with Iphone and Ipad.

does anyone has an idea, or already spotted this behavior?

Thanks in advance,

Fernando

Re: Meraki based Guest WLAN not working with Iphone

Mark Elsen — Fri, 12 Jan 2024 06:32:31 GMT

- Advising to post here : https://community.meraki.com/t5/Wireless-LAN/bd-p/wireless-lan

Re: Meraki based Guest WLAN not working with Iphone

f-cagica — Mon, 15 Jan 2024 19:19:10 GMT

Hi,

thanks for the repply, unfortunately it doesn't match. Going to install a CA signed SSL Certificate for the portal as per customer request, but not sure it will make a difference.

Fernando

topic Meraki based Guest WLAN not working with Iphone in Wireless

Meraki based Guest WLAN not working with Iphone

Re: Meraki based Guest WLAN not working with Iphone

Re: Meraki based Guest WLAN not working with Iphone