topic Re: Cisco WLC 9800 client mac Authorization not working in Wireless

Cisco WLC 9800 client mac Authorization not working

rajat00011 — Fri, 02 Feb 2024 12:26:18 GMT

Please help me for resolving this problem

Client not connect with WLAN when I open mac filter I am not using any radius server

Feb 2 07:39:19.361: %CLIENT_EXCLUSION_SERVER-5-ADD_TO_BLACKLIST_REASON_DYNAMIC: Chassis 1 R0/0: wncmgrd: Client MAC: 9078.b2c3.ae83 was added to exclusion list associated with AP Name:AP6C71.0DFC.4838, BSSID:MAC: 0000.0000.0000, reason:802.11 association failure

Feb 2 07:39:19.360: %SESSION_MGR-5-FAIL: Chassis 1 R0/0: wncd: Authorization failed or unapplied for client (9078.b2c3.ae83) on Interface capwap_90400006 AuditSessionID 000000000000009768C45743. Failure reason: Authc fail. Authc failure reason: AAA Server Down.

Feb 2 07:39:11.511: %SESSION_MGR-5-FAIL: Chassis 1 R0/0: wncd: Authorization failed or unapplied for client (9078.b2c3.ae83) on Interface capwap_90400006 AuditSessionID 000000000000009668C43899. Failure reason: Authc fail. Authc failure reason: AAA Server Down.

Feb 2 07:39:01.548: %SESSION_MGR-5-FAIL: Chassis 1 R0/0: wncd: Authorization failed or unapplied for client (9078.b2c3.ae83) on Interface capwap_90400006 AuditSessionID 000000000000009568C411AE. Failure reason: Authc fail. Authc failure reason: AAA Server Down.

Re: Cisco WLC 9800 client mac Authorization not working

MHM Cisco World — Fri, 02 Feb 2024 12:29:26 GMT

did you add MAC to authz list ?
MHM

Re: Cisco WLC 9800 client mac Authorization not working

Rich R — Fri, 02 Feb 2024 13:14:31 GMT

Did you follow the guide step by step?
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/213922-configure-mac-authentication-ssid-on-cis.html#toc-hId-2036295870

Have you enabled AAA override on the WLAN?

Did you enter the MAC address usernames in lower case without any separators (no ./-/:) as per the guide?

Re: Cisco WLC 9800 client mac Authorization not working

Mark Elsen — Fri, 02 Feb 2024 13:18:32 GMT

- Have a checkup (sanity check) of the current controller configuration with the CLI command show tech wireless and feed the output into : Wireless Config Analyzer

Re: Cisco WLC 9800 client mac Authorization not working

rajat00011 — Fri, 02 Feb 2024 13:19:06 GMT

Yes add mac address

Re: Cisco WLC 9800 client mac Authorization not working

rajat00011 — Fri, 02 Feb 2024 13:23:47 GMT

No I don't use AAA override on WLAN . I am fallow this link which u shared it's not working

Re: Cisco WLC 9800 client mac Authorization not working

Rich R — Fri, 02 Feb 2024 13:54:39 GMT

> No I don't use AAA override on WLAN . I am fallow this link which u shared it's not working
It needs to be enabled.

I repeat: Did you enter the MAC address usernames in lower case without any separators (no ./-/:) as per the guide?