ap 2802e

maged altwaiti — Sun, 04 Feb 2024 08:37:36 GMT

hello,,,

I have AP2802e-h-k9

I try to download OS via tftp but I can not it.

I try logging to rommon but I can not also

what method to download OS to AP ?

Re: ap 2802e

Leo Laohoo — Sun, 04 Feb 2024 09:02:38 GMT

Does the AP have a valid IP address?

Re: ap 2802e

liviu.gheorghe — Sun, 04 Feb 2024 09:40:43 GMT

Hello @maged altwaiti ,

is the AP functioning as lightweight or standalone? If uncertain, can you connect to the console port and share the output of the following commands:

show version

show ip interface brief

Re: ap 2802e

Rich R — Sun, 04 Feb 2024 20:46:51 GMT

The AP should already have an OS installed. When you connect it to a WLC it will download the software update from the WLC.

Why are you trying to update it? What software did you intend to install? What version of software is the WLC running?

Re: ap 2802e

maged altwaiti — Mon, 05 Feb 2024 06:15:04 GMT

it dosen't have IP Address but when connect to WLC it takes IP Address from dhcp server.

Re: ap 2802e

maged altwaiti — Mon, 05 Feb 2024 06:24:13 GMT

first : show version

AP7488.BBBB.FDEE>sh version
Restricted Rights Legend

Use, duplication, or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c) of the Commercial
Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html If you require further assistance please contact us by sending email to export@cisco.com. This product contains some software licensed under the "GNU General Public License, version 2" provided with ABSOLUTELY NO WARRANTY under the terms of "GNU General Public License, version 2", available here: http://www.gnu.org/licenses/old-licenses/gpl-2.0.html This product contains some software licensed under the "GNU Library General Public License, version 2" provided with ABSOLUTELY NO WARRANTY under the terms of "GNU Library General Public License, version 2", available here: http://www.gnu.org/licenses/old-licenses/lgpl-2.0.html This product contains some software licensed under the "GNU Lesser General Public License, version 2.1" provided with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser General Public License, version 2.1", available here: http://www.gnu.org/licenses/old-licenses/lgpl-2.1.html Cisco AP Software, (ap3g3), [wnbu-bld-lnx8:/san/BUILD/workspace/83MR4_Repost_Che--More-- etah_CCO/label/barbados] Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2015 by Cisco Systems, Inc. Compiled Mon Jun 4 23:25:52 PDT 2018 ROM: Bootstrap program is U-Boot boot loader BOOTLDR: U-Boot boot loader Version 2013.01-gad8bd06 (Sep 28 2017 - 17:03:04) AP7488.BBBB.FDEE uptime is 0 days, 20 hours, 13 minutes Last reload time : Sun Feb 4 06:53:27 UTC 2024 Last reload reason : unknown cisco AIR-AP2802E-H-K9 ARMv7 Processor rev 1 (v7l) with 1030640/705464K bytes of--More-- memory. Processor board ID FGL2305AB51 AP Running Image : 8.3.143.0 Primary Boot Image : 8.3.143.0 Backup Boot Image : 0.0.0.0 2 Gigabit Ethernet interfaces 2 802.11 Radios Radio Driver version : 9.0.5.5-W8964 Radio FW version : 9.1.8.1 NSS FW version : Base ethernet MAC Address : 74:88:BB:BB:FD:EE Part Number : 0-000000-00 PCA Assembly Number : 800-105675-01 PCA Revision Number : A0 PCB Serial Number : FOC23027V72 Top Assembly Part Number : 800-105675-01 Top Assembly Serial Number : FGL2305AB51 Top Revision Number : A0 Product/Model Number : AIR-AP2802E-H-K9

second :show ip interface brief

AP7488.BBBB.FDEE>sh ip inter brief
Interface IP-Address Method Status Protocol Speed
wired0 10.22.31.122 DHCP up up 1000
wired1 unassigned unset down down n/a
wifi0 unassigned unset administatively down down n/a
wifi1 unassigned unset administatively down down n/a
srcr6 unassigned unset up up n/a

Re: ap 2802e

maged altwaiti — Mon, 05 Feb 2024 06:37:19 GMT

it can not joined with WLC

ver.WLC-- 8.5.182.0

Re: ap 2802e

Leo Laohoo — Mon, 05 Feb 2024 07:13:15 GMT

Console into the AP and reboot.

Post the entire boot-up process.

Re: ap 2802e

Rich R — Mon, 05 Feb 2024 13:28:38 GMT

Save those boot logs in a .txt file and attach to your reply.

Note you should upgrade the WLC to 8.5.182.11 (link below)

8.3.143.0 is rather old so you might find you have to upgrade it manually:
https://software.cisco.com/download/home/286304498/type/286288051/release/15.3.3-JF15

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