topic Re: Redirect to website is not working with ise in Wireless

Redirect to website is not working with ise

Turki.A.Baqatada — Tue, 05 Mar 2024 20:50:55 GMT

Our topology wlc is integrated with ise and we created 2 ssids with portal redirect so after authentication success should redirect to specific website but the issue that redirection to the website is not working for android even though it is working for windows and i phone

Re: Redirect to website is not working with ise

balaji.bandi — Tue, 05 Mar 2024 21:19:26 GMT

what kind of certs you using ?

how about you type website manually on the android phone that works ?

Re: Redirect to website is not working with ise

Turki.A.Baqatada — Wed, 06 Mar 2024 06:12:59 GMT

it works with manaual typing

Re: Redirect to website is not working with ise

Mark Elsen — Wed, 06 Mar 2024 08:31:17 GMT

- What is the wireless LAN controller model being used ?

Re: Redirect to website is not working with ise

Turki.A.Baqatada — Wed, 06 Mar 2024 10:21:22 GMT

5508 and 8510

Software version 8.5 and 8.0

Re: Redirect to website is not working with ise

Mark Elsen — Wed, 06 Mar 2024 10:37:20 GMT

- For 8510 use https://software.cisco.com/download/home/284493532/type/280926587/release/8.5.182.0
And for 5508 use https://software.cisco.com/download/specialrelease/2702eede2b47a5c3bb40795bbe836af6
( According to : https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html )

- This is important for the aireos based controllers as the platform is being phased out : they should use last/latest release available ,

Re: Redirect to website is not working with ise

MHM Cisco World — Wed, 06 Mar 2024 10:51:22 GMT

Can i see how you config webauth ?

MHM

Re: Redirect to website is not working with ise

balaji.bandi — Wed, 06 Mar 2024 17:08:48 GMT

if that works manual typing using FQDN or IP ?

then we need to troubleshoot

Re: Redirect to website is not working with ise

alisha_rascon01 — Thu, 14 Mar 2024 05:25:20 GMT

It sounds like you're encountering an issue with the redirection to a specific website after successful authentication on your Wi-Fi network, particularly with Android devices. Since it's working fine with Windows and iPhone devices, the problem likely lies in the way Android handles the redirection or some compatibility issue.

Re: Redirect to website is not working with ise

Rich R — Thu, 07 Mar 2024 08:17:52 GMT

Just to clarify 8510 should also be using 8.5.182.11 not 8.5.182.0 !

@Turki.A.Baqatada when quoting software versions you need to quote the complete version number - not just just 8.X major version numbers - so a software version will be 8.X.Y(.Z) - the 4th digit (Z) applies to Escalation Images which are special rebuilds of the original release with additional bug fixes.

Re: Redirect to website is not working with ise

Rich R — Thu, 07 Mar 2024 08:20:47 GMT

@alisha_rascon01 you're basically just repeating what @Turki.A.Baqatada already said so does not actually help identify the issue or solve the problem!

Re: Redirect to website is not working with ise

Rich R — Thu, 07 Mar 2024 08:23:21 GMT

Agreed with @balaji.bandi - you need to be using FQDN DNS names with trusted certificates. If you don't then you're guaranteed to experience this type of problem with modern equipment which strictly enforces security for certificates.