topic Controller 5508 - Disabled Clients in Wireless

Controller 5508 - Disabled Clients

Simon Thomas — Mon, 05 Jul 2021 09:53:32 GMT

When we try to remove a Mac Address from the Security Disabled Clients list, the following appears and we unable to remove it and reactivate the device.

Disabled Client 88******** doesn't exist anymore on system

Error in Deleting Disabled Client

We searched the internet and Cisco, to no avail.

Thank you

https://supportforums.cisco

Saurav Lodh — Fri, 10 Apr 2015 19:46:15 GMT

https://supportforums.cisco.com/discussion/10879916/removing-mac-disabled-clients-list

Thank - It worked~!All is

Simon Thomas — Fri, 10 Apr 2015 22:31:10 GMT

Thank - It worked~!

All is Happy again 🙂

Re: https://supportforums.cisco

sameermunj — Wed, 03 Apr 2019 11:04:36 GMT

Hello,

im also face same issue. i have check this forum for solution but link is not opening.can u suggest step to solve the issue.

Re: https://supportforums.cisco

patoberli — Thu, 04 Apr 2019 12:21:57 GMT

Here the link: https://community.cisco.com/t5/wireless-security-and-network/removing-mac-from-disabled-clients-list/td-p/1374523
And a copy of the solution:
you could use the WLC CLI to solve your problem...

show exclusionlist = shows all the blacklisted clients

config exclusionlist {add | delete | description} = add & remove clients

Here also a helpful link --> http://www.my80211.com/cisco-wlc-cli-commands/2010/1/2/wlc-disable-wireless-client-client-exclusion.html