topic Re: C9136I-ROW , 6Ghz admin status UP, Operational status down in Wireless

C9136I-ROW , 6Ghz admin status UP, Operational status down

Edgar078 — Wed, 09 Aug 2023 19:20:14 GMT

I have few APs joined the C9800 WLC. The WLC is running on firmware version 17.9.3.

Regulatory domain is set as MX for Mexico.

But the operational status does not come up.

Re: Access Point C9136-ROW

jagan.chowdam — Wed, 09 Aug 2023 15:55:05 GMT

Cisco Catalyst 9136I require Cisco IOS XE Software Release 17.7.1 or later.

Data sheet: https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9100ax-access-points/nb-06-cat9136-access-point-ds-cte-en.html

As per Cisco TAC recommended code versions, 17.9.3 is the next stable release candidate.

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214749-tac-recommended-ios-xe-builds-for-wirele.html

Re: C9136I-ROW , 6Ghz admin status UP, Operational status down

jagan.chowdam — Wed, 09 Aug 2023 19:30:17 GMT

Have you set the Country code under AP join profile to match MX?

A country can be assigned to a -ROW AP when you set a country code in the AP join profile. By default it is possible that your default AP join profiles has no country code set and therefore any new -ROW domain AP has no country code assigned and operate in compatibility mode. The country code checkbox in the AP join profile (Configuration > Tags & Profiles > AP join) lists all countries and therefore you can potentially configure a country code that is not enabled globally on the WLC (In the Configure > Wireless > Access points page and then the country subpage). In that case, the AP ignores the country code configuration in the AP join profile.

More info on ROW Domain AP WLC Join can be found in the following link -

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/217734-connect-and-join-a-row-domain-access-po.html

Re: Access Point C9136-ROW

Edgar078 — Wed, 09 Aug 2023 23:57:38 GMT

I currently have version 17.9.3 and the radio is still down.

but in the Detailed Channels and Maximum Power Settings for Cisco Catalyst 9136I Access Points, Release 17.9.2 file it mentions this

Re: C9136I-ROW , 6Ghz admin status UP, Operational status down

Rich R — Tue, 15 Aug 2023 15:22:45 GMT

Use "show wireless country channels" to check the supported channels for your country.

Also refer to the config guide for each release - eg 17.12.1:
https://www.cisco.com/c/en/us/td/docs/wireless/controller/9800/17-12/config-guide/b_wl_17_12_cg/m_country_codes.html#Cisco_Concept.dita_6519730d-d802-4a7f-b6a9-4ca15f109ec7
You'll see Mexico is not in that list yet.

Re: C9136I-ROW , 6Ghz admin status UP, Operational status down

julian.castro — Wed, 20 Mar 2024 15:18:07 GMT

My AP Join profile was already set, but the problem persists.

Re: C9136I-ROW , 6Ghz admin status UP, Operational status down

rtudon — Wed, 20 Nov 2024 16:16:51 GMT

Edgar, I'm on the same stage, what was the solution on your case?

Regards!