topic Re: What is the Cisco Product End of Life Date ? in Wireless

What is the Cisco Product End of Life Date ?

aamir1987ansari@gmail.com — Thu, 21 Mar 2024 08:22:28 GMT

Hi Everyone,

Can anyone let me know what is the End of Life date of any Cisco product?
Is it the End of Sales End of support or anything else?
For example, If I want to know the End of Life date of AIR-AP3802E-G-K9, so on the Cisco portal its date is as per below. Then what will be the End of Life of this product?
Product - AIR-AP3802E-G-K9
End of Sale2022-10-31
End of Support2027-10-31

Re: What is the Cisco Product End of Life Date ?

Blue_Bird — Thu, 21 Mar 2024 07:55:33 GMT

Hello aamir1987ansari@gmail.com,

All products reach the end of their life cycle for several reasons, including market demands, technology innovation and development-driven changes, or product maturity and replacement with functionally richer technology.

Even so, Cisco also recognizes that end-of-life (EOL) milestones often prompt companies to review the impact to the Cisco products, services, or subscriptions in their networks. With that in mind, we have set out below Cisco's End of Life milestones to help manage EOL transitions and to explain the role that Cisco can play in helping to migrate to alternative Cisco technology.

Reference: https://www.cisco.com/c/en/us/products/eos-eol-policy.html

Best regards
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Re: What is the Cisco Product End of Life Date ?

aamir1987ansari@gmail.com — Thu, 21 Mar 2024 08:20:26 GMT

Thanks for your reply.
So in my scenario for 3800 series AP, the end of life will be 31-10-2027? Isn't it?
End of Life milestone of this product is below

Re: What is the Cisco Product End of Life Date ?

Jerome BERTHIER — Thu, 21 Mar 2024 08:59:54 GMT

Yes if you have an active service contract until then (and renewed before January 29th 2027).

If you haven't then it is too late since October 31st 2023 and your APs would be already out of support.

But at least until October 2027, you can expect that WLC releases will support this model of APs.

Regards

Re: What is the Cisco Product End of Life Date ?

Mark Elsen — Thu, 21 Mar 2024 09:42:56 GMT

- For Cisco devices that you own use : https://cway.cisco.com/sncheck/

Re: What is the Cisco Product End of Life Date ?

aamir1987ansari@gmail.com — Thu, 21 Mar 2024 09:47:28 GMT

Thanks, Jerome

My customer asking about the End of Life of this product. So should I say the End of support date which is 31 Jan 2027 ?