https://community.cisco.com/t5/wireless/controller-nmsp-status-inactive/m-p/2266274#M27055 <P>Prime 1.2</P><P></P><P>Controller - NMSP status INACTIVE</P><P></P><P>I having a problem with one particular controller seen by my Standalone MSE</P><P></P><P>see snapshot below, I have 2 other old controllers running exactly the same code (4.2.207.0) which are seen by MSE as NMSP ACTIVE</P><P></P><P>Is there a setting I need to change on this particular controller?</P><P></P><TABLE align="left" cellpadding="0" cellspacing="0" width="100%"><TBODY><TR><TD colspan="3">NMSP Troubleshooting Checklist</TD></TR><TR><TD align="left">Controller reachable from NCS</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller reachable from MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller time after MSE time</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">MSE KeyHash present on the Controller</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller Keyhash matches with the MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Pre-5.1.x.x Controller assigned to Single MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/status_unknown.gif" style="cursor: hand;" width="16" /></TD></TR></TBODY></TABLE> Sun, 04 Jul 2021 07:00:32 GMT stephendrkw 2021-07-04T07:00:32Z https://community.cisco.com/t5/wireless/controller-nmsp-status-inactive/m-p/2266274#M27055 <P>Prime 1.2</P><P></P><P>Controller - NMSP status INACTIVE</P><P></P><P>I having a problem with one particular controller seen by my Standalone MSE</P><P></P><P>see snapshot below, I have 2 other old controllers running exactly the same code (4.2.207.0) which are seen by MSE as NMSP ACTIVE</P><P></P><P>Is there a setting I need to change on this particular controller?</P><P></P><TABLE align="left" cellpadding="0" cellspacing="0" width="100%"><TBODY><TR><TD colspan="3">NMSP Troubleshooting Checklist</TD></TR><TR><TD align="left">Controller reachable from NCS</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller reachable from MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller time after MSE time</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">MSE KeyHash present on the Controller</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Controller Keyhash matches with the MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/icon_success.gif" style="cursor: hand;" width="16" /> </TD></TR><TR><TD align="left">Pre-5.1.x.x Controller assigned to Single MSE</TD><TD style="padding-left: 10px; padding-right: 10px;"><IMG border="0" height="16" name="icon_success" src="https://sv195968.ztb.icb.commerzbank.com/webacs/images/status_unknown.gif" style="cursor: hand;" width="16" /></TD></TR></TBODY></TABLE> Sun, 04 Jul 2021 07:00:32 GMT https://community.cisco.com/t5/wireless/controller-nmsp-status-inactive/m-p/2266274#M27055 stephendrkw 2021-07-04T07:00:32Z