topic Re: Problemas AP WLC9800 in Wireless

Problemas AP WLC9800

jecheverrif — Thu, 02 May 2024 18:44:10 GMT

Buenas tardes

tengo una controladora C9800 con 23 AP en ella, los AP son c9120AXE-A, lo que pasa es que 21 de ellos se me conectan a la wlc sin problema y los otros 2 no, la razón por la que no se conectan es " Type of error that occurred last Image-Download" mi controladora esta en la version

Cisco Catalyst 9800-L wireless controller 17.9.4a

alguno me podria indicar que puede estar ocurriendo con estos 2 AP

Nota; los AP cuando se configuro la WLC se conetaro a ella sin problema, solo hace unos días que vienen con este inconveniente

Muchas gracias

Re: Problemas AP WLC9800

jecheverrif — Thu, 02 May 2024 19:13:06 GMT

El AP debe descargar la imagen 17.9.4.27 pero se queda en la 17.6.4.56

Re: Problemas AP WLC9800

Rich R — Sat, 04 May 2024 20:59:25 GMT

Review these guides:
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/220443-how-to-avoid-boot-loop-due-to-corrupted.html
https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/221869-safely-upgrade-access-points-avoiding-i.html
And if necessary (should not be necessary if it still has a working bootable 17.6 partition):
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9120axi-access-point/217537-repairing-c9120-c9115-access-points-from.html

17.9.4.27 means you do not have the APSP installed - I highly recommend installing at least APSP6. Refer to TAC recommended link below but be aware of CSCwj45141 which is an issue that started in 17.9.4APSP8 You might also want to consider upgrading to 17.12.3 which is supposed to have a more robust fix for the image download corruption issue.