topic Re: CAPWAP do not convert to EWC in Wireless

CAPWAP do not convert to EWC

kdemir — Wed, 15 May 2024 05:54:41 GMT

Hello,

We have Catalyst 9100AX series APs. We want to convert one of them to EWC. We tried to factoy reset both however after the reset they are still act like CAPWAP and stuck at CAPWAP States.

P.S. We have WLCs in our network but we isolated the VLAN that APs connected from the internal network.

[*05/10/2024 09:56:36.3270] CAPWAP State: Discovery
[*05/10/2024 09:56:36.3330] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:56:36.3390] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:57:05.7000]
[*05/10/2024 09:57:05.7000] CAPWAP State: Discovery
[*05/10/2024 09:57:05.7000] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:57:05.7080] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:57:35.1600]
[*05/10/2024 09:57:35.1600] CAPWAP State: Discovery
[*05/10/2024 09:57:35.1610] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:57:35.1750] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:58:04.6180]
[*05/10/2024 09:58:04.6180] CAPWAP State: Discovery
[*05/10/2024 09:58:04.6180] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:58:04.6330] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:58:34.0830]
[*05/10/2024 09:58:34.0830] CAPWAP State: Discovery
[*05/10/2024 09:58:34.0830] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:58:34.0920] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 09:59:13.9020] Set PnP NTP Server
[*05/10/2024 09:59:43.9810] PNP:Server not reachable, Start CAPWAP Discovery
[*05/10/2024 09:59:43.9810]
[*05/10/2024 09:59:43.9810] Going to restart CAPWAP (reason : Post startCapwapDiscovery.
[*05/10/2024 09:59:43.9810]
[*05/10/2024 09:59:43.9810] Restarting CAPWAP State Machine.
[*05/10/2024 09:59:43.9810] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:44.0040]
[*05/10/2024 09:59:44.0040] CAPWAP State: DTLS Teardown
[*05/10/2024 09:59:44.1050] status 'upgrade.sh: Script called with args:[ABORT]'
[*05/10/2024 09:59:44.1600] do ABORT, part1 is active part
[*05/10/2024 09:59:44.1810] status 'upgrade.sh: Cleanup tmp files ...'
[*05/10/2024 09:59:44.2060] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:44.2060] Discarding msg CAPWAP_WTP_EVENT_REQUEST(type 9) in CAPWAP s.
[*05/10/2024 09:59:58.7430]
[*05/10/2024 09:59:58.7430] CAPWAP State: Discovery
[*05/10/2024 09:59:58.7430] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 09:59:58.7770] Discovery Request sent to 255.255.255.255, discovery type U)
[*05/10/2024 10:00:28.1140]
[*05/10/2024 10:00:28.1140] CAPWAP State: Discovery
[*05/10/2024 10:00:28.1140] IP DNS query for CISCO-CAPWAP-CONTROLLER.faraday.network
[*05/10/2024 10:00:28.1250] Discovery Request sent to 255.255.255.255, discovery type U)

Re: CAPWAP do not convert to EWC

Mark Elsen — Fri, 10 May 2024 10:33:37 GMT

- Follow this guide : https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html

Re: CAPWAP do not convert to EWC

balaji.bandi — Fri, 10 May 2024 10:34:33 GMT

what is the full model of the AP - check below guide how to conver to CAPWAP to EWC.

https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html

Re: CAPWAP do not convert to EWC

kdemir — Fri, 10 May 2024 10:37:05 GMT

Hello marce,

I did fallow this document and stuck on the reset step because after reset there is no login prompt it is stuck at CAPWAP process.

Re: CAPWAP do not convert to EWC

kdemir — Fri, 10 May 2024 10:39:10 GMT

Hello balaji,

I did fallow this document and stuck on the reset step because after reset there is no login prompt it is stuck at CAPWAP process. APs are C9115AXI-E and C9120AXI-E.

Re: CAPWAP do not convert to EWC

balaji.bandi — Fri, 10 May 2024 10:43:45 GMT

if you reset factory and device isolated and connected only to PC console cable you should be able to get to prompt, if this is connect VLAN and it try to get DHCP and may be trying different option.

connect console and remove all Lan cables and post complete boot logs here.

Re: CAPWAP do not convert to EWC

kdemir — Fri, 10 May 2024 10:58:14 GMT

Here is the login logs. It gets IP from DHCP.

Re: CAPWAP do not convert to EWC

kdemir — Fri, 10 May 2024 11:21:27 GMT

By the way, APs connected to the a HPE switch. Should it be a catalyst switch?

Re: CAPWAP do not convert to EWC

Mark Elsen — Fri, 10 May 2024 12:01:38 GMT

>...By the way, APs connected to the a HPE switch. Should it be a catalyst switch?
Doesn't matter , note that the whole conversion procedure must be executed from or on the AP-console ,

Re: CAPWAP do not convert to EWC

kdemir — Fri, 10 May 2024 12:12:27 GMT

thank you Marce, doing on the AP console, the reset process is attached.

Re: CAPWAP do not convert to EWC

Mark Elsen — Fri, 10 May 2024 14:08:55 GMT

- Did you execute the full AP reset procedure as mentioned in https://www.cisco.com/c/en/us/support/docs/wireless/embedded-wireless-controller-on-catalyst-access-points/215303-embedded-wireless-controller-conversion.html#toc-hId--402670393

Re: CAPWAP do not convert to EWC

Rich R — Fri, 10 May 2024 16:31:14 GMT

> there is no login prompt
Do you mean that you do not get any response when you press enter after the AP has finished booting?
Does your console cable work correctly with other similar APs?

You have not shown any logs of your conversion. Post the complete log of the commands you entered and response you got from the AP. The log you posted looks like an AP running standard CAPWAP software not EWC.

EWC install/upgrade can sometimes result in corrupted flash (I've seen it twice). In that case refer to https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9120axi-access-point/217537-repairing-c9120-c9115-access-points-from.html

Re: CAPWAP do not convert to EWC

kdemir — Mon, 13 May 2024 05:24:43 GMT

Yes, I did and stuck at this step because after 20 sec press, there was no login prompt but only CAPWAP logs that I sent already.

"The console session writes out how long the Mode/Reset button has been pressed for. At least 20 seconds are required for a full restart. The AP boots up and the default credentials Cisco/Cisco can be used to log in the CLI (the web interface credentials are webui/Cisco)."

Re: CAPWAP do not convert to EWC

Mark Elsen — Mon, 13 May 2024 05:35:09 GMT

- Try pressing the Reset button longer , 30secs or more (e.g.)

Re: CAPWAP do not convert to EWC

kdemir — Wed, 15 May 2024 05:12:50 GMT

Hello rich,

Actually after 20 sec pres to reset button, AP stuck at CAPWAP booting again.

Re: CAPWAP do not convert to EWC

kdemir — Wed, 15 May 2024 05:53:39 GMT

Hello marce, I tried and it is the same, booting process stuck at CAPWAP states like I mentioned on the post.

Re: CAPWAP do not convert to EWC

Mark Elsen — Wed, 15 May 2024 06:03:07 GMT

- Scrutinize the reset procedure according to https://www.cisco.com/c/en/us/td/docs/wireless/access_point/9105ax/quick/guide/ap9105axi-getstart.html#pgfId-121922
, also you need to follow up on outputs on console to comply ,