topic INVALID_FILE_HANDLE in Wireless

INVALID_FILE_HANDLE

gentjan — Mon, 20 May 2024 20:07:49 GMT

The 3500 WLC error and BACK UP job is not completed in Solar wind. Running config or startup config error (Transfer failure due to time out waiting for success or failure prompt) to be downloaded manually in solar wind manually.

In WLC is this log:

TransferTask: May 20 13:41:50.465: %OSAPI-3-INVALID_FILE_HANDLE: [PA]osapi_file.c:577 The File/Socket handle is Invalid. Handle = -1.

Re: INVALID_FILE_HANDLE

balaji.bandi — Mon, 20 May 2024 22:00:44 GMT

is this worked before ? and have enough space on remote end ?

take maintenance and reboot the WLC and test it.

check the code running - some associated bugs :

https://bst.cisco.com/quickview/bug/CSCub88443

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvg64750

Re: INVALID_FILE_HANDLE

Mark Elsen — Tue, 21 May 2024 07:04:03 GMT

- Check software version on the controller , go for https://software.cisco.com/download/home/286312601/type/280926587/release/8.10.190.0
check if that can help ,

Re: INVALID_FILE_HANDLE

Rich R — Tue, 21 May 2024 23:12:55 GMT

What transfer method are you using (TFTP, FTP etc)?
Have tried using a different method?
Have you tried transferring to a different server?
Have you tried it yourself manually on the command line?

Re: INVALID_FILE_HANDLE

gentjan — Wed, 22 May 2024 05:23:36 GMT

yes it has worked before. A maintenance window is planned and the WLC (in HA) will be reloaded. I will come back here if it resolves the issue.

Re: INVALID_FILE_HANDLE

gentjan — Mon, 03 Jun 2024 16:32:39 GMT

It resolved the issue. Backups are running now as per schedule and no logs in controller related with invalid_file_handling=-1.

Re: INVALID_FILE_HANDLE

Mark Elsen — Mon, 03 Jun 2024 16:58:15 GMT

>...I resolved the issue.
- For added value to the Community (such as indexing by search engines) ; you may want to explain how you resolved the issue (?)

Re: INVALID_FILE_HANDLE

balaji.bandi — Wed, 05 Jun 2024 06:29:09 GMT

how did you able to manage to fix this, is any of community member suggestion helped you ?