topic Re: Error code 10 on dot11Radio interface in Wireless

Error code 10 on dot11Radio interface

talel-haddad — Fri, 24 May 2024 10:38:11 GMT

Hello , i have configure my Cisco Aironet Access point and the dot11Radio interface keeps restarted automatically with error code 10.
i have already update the IOS image to the latest version , but still encounter the same problem .

Re: Error code 10 on dot11Radio interface

Mark Elsen — Fri, 24 May 2024 10:41:48 GMT

- Check logs on the AP when that happens ,

Re: Error code 10 on dot11Radio interface

Leo Laohoo — Fri, 24 May 2024 10:50:52 GMT

What is the model of the AP, is it a 2700/3700?

Re: Error code 10 on dot11Radio interface

Rich R — Sat, 25 May 2024 08:58:57 GMT

@talel-haddad What version of software is it running? ("i have already update the IOS image to the latest version" is not helpful!)
And also what model of AP? (as Leo has already asked)

If the radio crashes then you should see an event file on the flash which contains info like a crashinfo file which should help understand why it's crashing.

Re: Error code 10 on dot11Radio interface

talel-haddad — Mon, 27 May 2024 08:58:47 GMT

it is cisco aironet 702i , and it is end of life access point

Re: Error code 10 on dot11Radio interface

Mark Elsen — Mon, 27 May 2024 09:02:33 GMT

- Post screenshot of this error ,

Re: Error code 10 on dot11Radio interface

talel-haddad — Mon, 27 May 2024 09:02:58 GMT

cisco Aironet 702i with image version 15.3

Re: Error code 10 on dot11Radio interface

Leo Laohoo — Mon, 27 May 2024 09:08:20 GMT

If this is a x700 AP, post the complete output to the command "sh ip interface brief".

Re: Error code 10 on dot11Radio interface

Rich R — Mon, 27 May 2024 10:54:18 GMT

"15.3" is the code train (major release number) not the actual version number of the release you're using.

The latest release of software for the 702i is 15.3.3-JK11 - is that what you are using?
If not then update to 15.3.3-JK11. Any bugs still found in that release are very unlikely to ever be fixed because that is likely to be the last release and all of the autonomous AP models are now end of support.

Re: Error code 10 on dot11Radio interface

talel-haddad — Mon, 27 May 2024 14:39:14 GMT

thanks it was the release software problem , i thought it was the latest version of the software i have download .
thanks everyone for your help .

Re: Error code 10 on dot11Radio interface

Rich R — Thu, 30 May 2024 16:20:14 GMT

Glad to hear you found the solution.
That's why it's always essential to state the exact full version number of the software you are using @talel-haddad