topic 9130 ap no client connectivity in Wireless

9130 ap no client connectivity

Anjana A — Thu, 16 Jan 2025 06:48:01 GMT

Hello,

wlc version:17.12.4, apmode:9130/Ap mode :flex.

the issue is ap will be assocaited to the wlc there wont be any flap , and the ap led status is stable blue and none of the clients around the Ap not able to connect.

Post a reload the Ap will accept the clients.

Regards, anjana

Re: 9130 ap no client connectivity

Leo Laohoo — Thu, 16 Jan 2025 07:07:12 GMT

@Anjana A wrote:
Post a reload the Ap will accept the clients.

Are the switch connected to the APs Cisco? If they are, what is the exact model?

Re: 9130 ap no client connectivity

Anjana A — Thu, 16 Jan 2025 09:46:07 GMT

the ap model:c9130-d

yes AP are connected to cisco switches.

Re: 9130 ap no client connectivity

Leo Laohoo — Thu, 16 Jan 2025 10:04:10 GMT

What is the exact model of the Cisco switches?

Re: 9130 ap no client connectivity

Flavio Miranda — Thu, 16 Jan 2025 10:19:24 GMT

@Anjana A

When you say "post reload" do you mean you need to execute this repeatedly? Or that happened once?

Did you check if the SSID is advertised at leat during the failure?

Re: 9130 ap no client connectivity

Rich R — Wed, 22 Jan 2025 00:07:09 GMT

Have you installed APSP7?
https://www.cisco.com/web/software/286325254/169399/Public_Release_Notes_9800_APSP_17_12_4.pdf

Re: 9130 ap no client connectivity

Anjana A — Wed, 22 Jan 2025 05:39:48 GMT

Post reloading the cisco access points , it will start accepting the clients.

Not very often, but once in a week like that.

Anjana