topic Re: Wireless config analyzer error in Wireless

Wireless config analyzer error

Janne K. — Fri, 28 Feb 2025 08:01:47 GMT

I was trying to run my config through the Wireless Config Analyzer

but I'm getting this error: "Error: 479 Task OOM. Try again later."

I tried again later but still the same.

Re: Wireless config analyzer error

Mark Elsen — Fri, 28 Feb 2025 10:22:22 GMT

- Presuming you took the output from a 9800 controller (nor aireos) ; remember that Wireless Config Analyzer
needs the output from show tech wireless not a simple show tech-support neither show tech ; if the problem remains
you could send your output to wireless-analyzer@cisco.com
and ask for an explanation , or you may send it to me in a private message and I will have a look at it,

Re: Wireless config analyzer error

Janne K. — Fri, 28 Feb 2025 10:32:42 GMT

Ill try to contact cisco then, thanks.

Re: Wireless config analyzer error

Mark Elsen — Fri, 28 Feb 2025 11:12:06 GMT

@Janne K. - It looks like OOM stands for Out of Memory ; so some task suffered from that
The problem is either transient (temporarily) or not due to some bug (e.g.)
Using the mentioned contact from Cisco is a good idea ; remember to use
the correct outputs as I explained,

Re: Wireless config analyzer error

Janne K. — Fri, 28 Feb 2025 11:20:01 GMT

I contacted the email, and they came to the same conclusion. It works fine with the desktop version though.

Re: Wireless config analyzer error

daxm — Wed, 07 May 2025 17:09:43 GMT

How/where can I get the desktop version? Googling just gives me the online one.

Re: Wireless config analyzer error

Mark Elsen — Wed, 07 May 2025 17:44:42 GMT

- @daxm FYI : https://pubhub.devnetcloud.com/media/wireless-troubleshooting-tools/docs/wcae-gui/releases/wcae-win-v10b.zip