topic Re: WiFi Usage Report in Wireless

WiFi Usage Report

JAISONTHOMAS — Wed, 16 Apr 2025 12:24:36 GMT

Hola,

We have a 9800-40 WLC wherein more than 150 sites are configured.

One of the sites has recently started facing WiFi slowness, and they would like to have a WiFI utilization report for the last one month. Can we download a report of this type from the WLC?

Thank you

Re: WiFi Usage Report

Mark Elsen — Wed, 16 Apr 2025 15:06:01 GMT

- Not directly as such but there are a few resources which can be useful to examine :
https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/217738-monitor-catalyst-9800-kpis-key-performa.html#toc-hId--940480618

+ Have a checkup of the 9800-40 controller configuration , using the CLI command show tech wireless
and feed the output from that into Wireless Config Analyzer
Use the full command denoted in green, do not use a simple show tech-support for this procedure.

From the resulting Excell look for instance at reports in the RF tab, other advices will also be very useful
concerning optimizing the controller's configuration!

Re: WiFi Usage Report

Saikat Nandy — Wed, 16 Apr 2025 15:43:55 GMT

There is no such utilization report that you can get from controller. However if your WLC is added to CatC or Prime, you can generate a report.

Re: WiFi Usage Report

Leo Laohoo — Wed, 16 Apr 2025 23:10:12 GMT

@JAISONTHOMAS wrote:
they would like to have a WiFI utilization report for the last one month

Not without CPI or DNAC.

Start the basic troubleshooting with the following commands:

sh ap summary load-info sh ap dot11 [2ghz | 5ghz] cleanair device type all sh ap name <NAME> auto-rf dot11 [2ghz | 5ghz]

Is this a brand-new site?

Does this site have "smart" lighting?

Does this site have "motion sensors"?

Re: WiFi Usage Report

JAISONTHOMAS — Thu, 17 Apr 2025 07:33:42 GMT

Is this a brand-new site? - No, added very long back and started reporting issues recently

Does this site have "smart" lighting? - No

Does this site have "motion sensors"? - No

This WLC is added to DNAC, is it possible get such a report from DNAC or ISE?

Re: WiFi Usage Report

Saikat Nandy — Thu, 17 Apr 2025 16:37:25 GMT

In DNAC, check Reports > Report Templates and see if one of those pre-defined one meets your requirement.