topic Re: The access point is not flashed. in Wireless

The access point is not flashed.

schikannikov — Mon, 17 Nov 2025 11:45:16 GMT

The access point isn't downloading firmware from the TFTP server. The current firmware is corrupted, and I don't know how to restore it to a working state so it can communicate with the controller. Currently, the access point has corrupted firmware for standalone operation.

Re: The access point is not flashed.

Mark Elsen — Mon, 17 Nov 2025 12:04:43 GMT

- @schikannikov Factory reset the access point and try to recover it from there :
Look at this example for instructions :
https://community.cisco.com/t5/wireless-mobility-knowledge-base/access-point-rommon-recovery-ap-prompt-recovery-example/ta-p/3119495

Re: The access point is not flashed.

Ambuj M — Mon, 17 Nov 2025 15:17:57 GMT

In case factory reset does not work, 1830 is still in hardware support period, so with limited lifetime warranty you can get an RMA from Cisco within 10 business days.

Re: The access point is not flashed.

Leo Laohoo — Mon, 17 Nov 2025 20:57:32 GMT

The 1800-series AP is well-known to have high failure rate.

I strongly recommend contacting TAC and organize an RMA while it is still possible.