topic Re: Users Details Password in Wireless

Users Details Password

edora4dex — Fri, 06 Sep 2024 08:25:56 GMT

Hello Guys,

Please am the admin to my Meraki network for my organization. I have setup all users with the domain ID and created a password that was sent to their email. Please I have noticed some of the staffs can't remember the password they changed to and I would like to know if it is possible for me to navigate to have a view of the password so i can just inform them.

Looking forward to feedback

Re: Users Details Password

Brash — Fri, 06 Sep 2024 08:37:00 GMT

You can't view their passwords.

They can reset it by selecting forgot password on the login page.

https://documentation.meraki.com/General_Administration/Managing_Dashboard_Access/Resetting_a_Dashboard_Administrator's_Password

Or you can delete and recreate their account under Organization -> Administrator

Re: Users Details Password

Shubh3738 — Fri, 06 Sep 2024 08:49:58 GMT

Which Password are you trying to say?

Is Dashboard account or anything else?

Re: Users Details Password

edora4dex — Fri, 06 Sep 2024 08:53:51 GMT

I mean the password under the user management Portal in the Meraki dashboard where you have the list of users setup .

Re: Users Details Password

edora4dex — Fri, 06 Sep 2024 08:56:09 GMT

Thank you for the feedback

Re: Users Details Password

Shubh3738 — Fri, 06 Sep 2024 09:09:45 GMT

You are unable to view a user's current password .
However, if needed, you can reset their password and select the option to email the new password directly to the user.

To reset the password:

a.) Go to the User Management Portal:

b.) Select the user whose password needs to be changed.

c.) Click on the "Change" option and tick( select) "Mail New Password to user" option to send the new credentials directly to the user via email.

Re: Users Details Password

edora4dex — Fri, 06 Sep 2024 09:11:56 GMT

Thank you so much