topic Re: DHCP connection error in Wireless

DHCP connection error

leejj — Fri, 27 Dec 2024 00:51:13 GMT

Hi, There were no issues with the Wi-Fi connection until now.

I suspect the problem started after updating to version MR 30.7.1 on the MR30H model.

Since 14 days have passed, I can no longer perform a rollback.

Is there any way to manually revert to the previous version?

I also updated to MR 31.1.5.1 yesterday, but the issue persists.

We do not operate a separate DHCP server and are using DHCP configured on the Backbone.

It has been confirmed that there are no issues with the Backbone, and there are available IP addresses.

I am a beginner in network management.

Re: DHCP connection error

Raphael_L — Fri, 27 Dec 2024 01:44:39 GMT

Since 14 days have passed, I can no longer perform a rollback.

Is there any way to manually revert to the previous version?

Yes. Open a ticket to support or call them.

DHCP errors on roams are cosmetic. Are you experiencing any issues or only seeing error logs ?

Re: DHCP connection error

leejj — Fri, 27 Dec 2024 04:40:30 GMT

There is an issue. Customers were able to use the Wi-Fi normally yesterday, but today they are unable to connect.

I do not remember the previous firmware version of the MR30H.

Re: DHCP connection error

leejj — Sat, 28 Dec 2024 05:01:11 GMT

Thank you for your response.
I contacted the engineer and was able to manually downgrade the firmware to version 30.6.