topic Re: MR36 AP- Error message in Wireless

MR36 AP- Error message

kishanpatel2694 — Mon, 07 Jun 2021 05:22:07 GMT

I have placed 2 AP at site which is bounded to the template. It is working fine but sometimes its dropped from the internet.

error message: Connection to the Cisco Meraki Cloud is using the backup Cloud connection.

kishanpatel2694 — Mon, 07 Jun 2021 05:24:07 GMT

when I click on Firewall configuration page, it shows me default rules of Meraki which I have configured already but still showing same error

ww^ — Mon, 07 Jun 2021 06:43:23 GMT

Only one ap has this message or both?

kishanpatel2694 — Mon, 07 Jun 2021 06:45:13 GMT

Both of them, there is second site as well have 2 APs so total 4 APs

Thanks

ww^ — Mon, 07 Jun 2021 11:25:24 GMT

Do you have a firewall somewhere that allowed the meraki ip + port 7351?

If possible check that fw logging what happens to the session

inderdeepsingh1 — Mon, 07 Jun 2021 13:05:05 GMT

@kishanpatel2694 : Important to see this article, As @jdb1 said about port 7351,Have a look

kishanpatel2694 — Mon, 07 Jun 2021 23:42:15 GMT

@jdb1 yes I have allowed any-any to all destination IP for port 7351, and nothing captured in logs regarding this.

kishanpatel2694 — Mon, 07 Jun 2021 23:47:08 GMT

I have configured these rules.