topic Re: Wireless connection disruption in Wireless

Wireless connection disruption

Shaima1 — Tue, 18 Jul 2023 08:46:07 GMT

Hello we face the wireless connection disruption. The issue occur after configuring MX65 to PPOE and ISP router is configure as bridge. First time the client notice the issue we upgrade the MX to 17.10.5 and the issue resolved last 2 month. Today the issue occur again and they get disconnected phones, during the video meetings etc....

I found that there is MX upgrade on Meraki dashboard the firmware type general availability the status is warning - August 2023 the upgrade might resolve the issue what is the stable version that we can install MX 17.10.7 or MX 18.107.2?

Re: Wireless connection disruption

aleabrahao — Tue, 18 Jul 2023 11:32:15 GMT

I suggest you open a support case.

Re: Wireless connection disruption

Philip D'Ath — Tue, 18 Jul 2023 23:18:53 GMT

The MX65 is not a WiFi unit.

What is providing your WiFi?

Re: Wireless connection disruption

Shaima1 — Sat, 22 Jul 2023 06:52:46 GMT

Yes MX65 is not a WiFi unit, we have Cisco Meraki AP. It is the security appliance. Last time we open a case with Meraki support they suggest updating the firmware of Mx65.

Our MX is configured as PPoE. How to configure HA (Active -Active or Active - Passive) if we have 2 MX65?