topic Re: Clients cannot connect sometimes in Wireless

Clients cannot connect sometimes

Wireless123 — Mon, 04 Jun 2018 20:54:54 GMT

I'm having this issue currently with an MR32 model.

802.11 association rejected for load balancing

It happens where a user cannot connect when there are too many people in the room near the AP, but once everyone leaves, the wireless works for them. This is the same results for others, for the past year and I haven't been able to figure it out.

Re: Clients cannot connect sometimes

simple818 — Mon, 04 Jun 2018 20:58:38 GMT

Try turning off client balancing. It has been causing issues for some people.

Wireless>Radio Settings and set Client Balancing to 'Off'

Re: Clients cannot connect sometimes

jdsilva — Mon, 04 Jun 2018 21:03:15 GMT

Stupid sticky clients 😞

Re: Clients cannot connect sometimes

Wireless123 — Mon, 04 Jun 2018 21:29:10 GMT

I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing. Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs? I currently do "bridge".

Re: Clients cannot connect sometimes

simple818 — Mon, 04 Jun 2018 21:45:22 GMT

@Wireless2 wrote:
I will try this aftrerhours, as I'm not sure if the APs will reboot. Don't want users noticing. Also, after I do this, what are your thoughs on "Layer 3 Roaming" for my APs? I currently do "bridge".

So you have Layer 2 LAN isolation set to "Enabled"?

Re: Clients cannot connect sometimes

Wireless123 — Mon, 04 Jun 2018 22:07:10 GMT

No, I have set to "disabled".

Re: Clients cannot connect sometimes

Wireless123 — Tue, 05 Jun 2018 11:14:37 GMT

I've turned off "client balancing". Lets see how today goes.

Re: Clients cannot connect sometimes

simple818 — Tue, 05 Jun 2018 13:20:12 GMT

Thanks I'll be curious to hear how it works out.

Re: Clients cannot connect sometimes

Wireless123 — Tue, 05 Jun 2018 21:11:13 GMT

No issues so far today.

Re: Clients cannot connect sometimes

simple818 — Fri, 08 Jun 2018 14:04:50 GMT

Thanks, glad to hear it. We've had some issues with balancing as well where clients will hold onto further less signal APs in lieu of ones that are closer.

Re: Clients cannot connect sometimes

Alex_B1 — Fri, 29 Nov 2019 12:03:39 GMT

This post is still helping...

I was having some issues with Barco Clickshare dongles connecting as they didn't know which AP to connect to. They are quite dumb devices that plug in to the laptop via USB and share screen to the base unit connected to the TV. As they don't have much processing power or anything like 802.11v I believe.