topic Re: AP lisence renew issue in Wireless

AP lisence renew issue

Mrityunjoy Chakraborty — Tue, 04 Mar 2025 08:42:19 GMT

Dear Team
We have done 8 ap renewal purchase, I got 2 pis license out of 4. I have renewed the first license, my 4 ap has been renewed, I am going to renew the remaining 4 ap but it is not allowing me to renew the remaining 4 ap, it is extending the validity of the previous 4 ap.
It would be great if you tell me how I can renew the remaining 4 APs.

Re: AP lisence renew issue

Karsten Iwen — Tue, 04 Mar 2025 09:34:09 GMT

Can you share a screenshot of how you do the renewal?

Re: AP lisence renew issue

GreenMan — Tue, 04 Mar 2025 09:38:30 GMT

Assuming you are in Co-termination licensing (which it sounds like you are) - license renewal should cover everything in your dashboard - you can't really do part renewals. The best approach is always to have all your required licences (all the devices you want to stay working) included in one license order, with one matching key. If you have more than one order / key, what you can do is apply the first key as a renewal, then use the second as 'license more devices'

Re: AP lisence renew issue

Philip D'Ath — Tue, 04 Mar 2025 17:17:21 GMT

The answer by @GreenMan is correct.

Rather than doing a renewal with your second licence, you could "add" it as additional licences.