topic Re: Firmware Network Issue MR30.5 in Wireless

Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 08:34:14 GMT

Hi together,

we have a bad condition with MR 29.6.1 → MR 30.5 on AP MR36 ....

Let's try to describe:
We have 100 AP's, MR33, 36, 55 ...
In some classrooms we didn't have enough RJ-45 plug near the beamer/projector, so we had used network Splitter. (1)
This had works well with Firmware up to 29.6.1. After Upgrade to Firmware MR 30.5 all MR36 no longer has network connection to the MS Switches, if they are connected through a Network Splitter. They still are powered with PoE and could mesh, but they no longer accept the LAN Cable. On the Meraki Networkswitch the Accesspoint Port ist showen as only PoE, but not LAN connected

MR33 don't have this issue with MR 30.5
MR36 don't have this issue without splitter, or with the Firmware MR 29.6.x (or MR 28.x)

If i replace a "failed MR36" with a MR33, it work on the same cable with the Firmware 30.5.

I downgrade for now the firmware back to 29.6.1 and it's all "fine" - but we would like to use the a newer Firmware MR 30.x if the "bug" is fixed.

... Yes, RJ-45 Splitters aren't the greatest way to use a single Cat6e Port as two Cat 5e Ports.
Sadly we can't use a tiny network switch as we had two completly different VLAN Settings on this Cat5e Ports.

1) PS: probely i'll have to open a bug report

Re: Firmware Network Issue MR30.5

Mark Elsen — Tue, 09 Jan 2024 10:41:37 GMT

- You may file a bug report , what exactly makes it not work with a network splitter in this version, is not known for me but for sure I would consider it being an unsupported network terminator especially for an AP. Usually it then comes down to the reverse : some kind of fix makes the AP behave correctly on the/every network...

Re: Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 10:47:06 GMT

For me the "funny" Part was that only the newer MR36er AP has this issue, the MR33 can handle it.
As a normal Cat Cable has 8 "pin", the Splitter devide it in 2x 4 Pin. So two device has a "4 pin" cable. And it looks that the MR36 with fresher firmware no longer accept a 4 pin connection.

So i'll open a bug case and hope this condition could be fixed 🙂

Re: Firmware Network Issue MR30.5

Mark Elsen — Tue, 09 Jan 2024 11:35:42 GMT

>....So i'll open a bug case and hope this condition could be fixed
- You could do it , but I have doubts that the claim will be accepted : in theory network performance could get obstructed and or have a negative impact on connected client(s) network performance. Let's say : it's safe to go for a standard network connection for AP(s)

Re: Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 12:04:00 GMT

@Mark Elsen it's fully clear, it has impact 😄 -- we installed the splitters about 18 month ago and the Accesspoints connect since then only "100 Mbit full-duplex" and no longer Gigabit.
As the issue is only on MR36, i thought it could have to do with the mGB Connector on MR36.

Re: Firmware Network Issue MR30.5

Mark Elsen — Tue, 09 Jan 2024 12:31:18 GMT

Ok, let us know what they have to say about it!

Re: Firmware Network Issue MR30.5

Nightstick — Tue, 09 Jan 2024 13:48:46 GMT

i have the same on my access point when i wall back on old firmware everything is working but the port is at 100mega. and when a make the update the access point stay down, i think they stay on the old firmware. and due to cable issue i think they can't get the new update of 30.5.

I will troubleshoot the issue. My switchs are PoE

Re: Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 14:06:17 GMT

@Nightstick - in my case the accesspoint got PoE power and than search very log for a mesh neighbors. After it establish a connection over mesh it "works", but without use of LAN Cabeling.

It looks to help first manualy force the switch networkport to "half duplex 100" so AP can start with LAN, but i got high portion of CRC 😞

Re: Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 14:15:12 GMT

@Mark Elsen first response -

Please confirm the make and model of the referenced "network splitter" in use?

https://www.delock.de/produkt/65177/merkmale.html

Better than they won't give a try 🙂

Re: Firmware Network Issue MR30.5

ppurroy — Tue, 09 Jan 2024 16:50:54 GMT

While support works through this issue the workaround that I have found that works is to set the switchport to 100Mbps Full duplex or to only allow speed negotiation on the switch port to 10Mpbs and 100Mbps removing 1000Mbps from the negotiation option (this last option is available in some vendor switches).

The issue described only happens when the switchport is 1000Mbps capable but the cable between the MR36/46/56 and the switch has only two pairs. The obvious answer is to use a four pair cable but in the case of the need for splitters or the cable can not be replace then the workaround should work.

Re: Firmware Network Issue MR30.5

Nightstick — Tue, 09 Jan 2024 17:20:19 GMT

Thank you for the tips, it works for me

Re: Firmware Network Issue MR30.5

BuDo_KSBA — Tue, 09 Jan 2024 17:35:34 GMT

On my Test-Accesspoint 👍😊 - worked fine.