topic Re: AP in Wireless

AP

mahmoud-tabana — Sun, 13 Oct 2024 12:43:24 GMT

what happen if purchase ap meraki access point to customer but purchase for another customer what issue will face new customer

CMR — Sun, 13 Oct 2024 15:53:28 GMT

You should tell Meraki that it actually went to new customer, to ensure they get hardware support.

Philip D'Ath — Sun, 13 Oct 2024 19:16:41 GMT

Are they in the same country? Should be fine.

Is one of them is in a sanctioned country - you just broke the law.

mahmoud-tabana — Sun, 13 Oct 2024 19:36:14 GMT

I'm a reseller the customer canceled the order and now needs to transfer it to another customer.

how to I move the license from an old customer to a new customer?

Philip D'Ath — Sun, 13 Oct 2024 19:39:54 GMT

mahmoud-tabana — Sun, 13 Oct 2024 19:55:59 GMT

Thanks

the old customer does not activate the license on the Meraki dashboard so I need to transfer from one domain to another domain.

Philip D'Ath — Sun, 13 Oct 2024 19:56:36 GMT

If the licence is not activated yet you can simply claim it in the new org.

mahmoud-tabana — Sun, 13 Oct 2024 20:02:43 GMT

I tried it before with CISCO catalyst smart net and it's given me it's already linked with another so that i afraid this can repeated.