topic Re: ap.meraki.com not working in Wireless

ap.meraki.com not working

Adrian41 — Thu, 17 Oct 2024 08:05:53 GMT

At some point ap.meraki.com stopped working for me 😞 It used to be that I always got the below page, but I would click "here" and it would load the wifi status page successfully.

however now when i click "here" i get "cant reach this page - 10.128.128.126 took too long to respond".
I dont know what that IP address is, doesnt seem to match any VLAN i know of.

I read another thread that said try my.meraki.com but that just takes to to the dashboard.
Also - "It usually means the DNS query did not flow through the Meraki device." but that cant be the case here as my only possible route is through our meraki infrastructure.

any ideas?

thanks 😄

Re: ap.meraki.com not working

MarcelSmal — Thu, 17 Oct 2024 13:18:59 GMT

Hey there,

Not sure if this is the same thing. But did you look under Network Wide -> Configure -> General to see if this is possible that it is switched off or on like in the below screenshots?

Re: ap.meraki.com not working

Philip D'Ath — Thu, 17 Oct 2024 20:41:26 GMT

I can confirm ap.meraki.com is still working for me.

Re: ap.meraki.com not working

Adrian41 — Fri, 18 Oct 2024 11:49:40 GMT

aah thank you ! this was indeed disabled 😄

now to find the culprit that disabled it lol

Re: ap.meraki.com not working

MarcelSmal — Fri, 18 Oct 2024 13:15:02 GMT

I can help with that too but I am not a snitch hahaha

Can you please let rate my answer as the solution too.

Re: ap.meraki.com not working

FeliA — Fri, 18 Oct 2024 15:42:37 GMT

Ah, always that local status page disablement that will do it each time. 🙂

Glad @MarcelSmal suggested looking here!

@Adrian41, can always check the Organization > Monitor > Change Log page and filter for "Local device status page disabled" to find the culprit 😉