topic Re: Meraki AP auth error in Wireless

Meraki AP auth error

sanjayask-SLT — Mon, 10 Jan 2022 13:39:41 GMT

Kindly inform us what will be the main reason of following authentication errors of meraki AP's connection logs. I'm using MR33 APs.

1.Client failed during the authentication step.(reason='reserved' radio='0' vap='0' channel='11' rssi='47)

2.reason='eapol_timeout' radio='0' vap='0' channel='11' rssi='45'

Re: Meraki AP auth error

Brandon Svec — Mon, 10 Jan 2022 18:43:15 GMT

I think #1 can be just a wrong password saved or someone trying passwords or just a failure due to something happening mid authentication like walking away or closing laptop, etc. #2 I think is related and is indicating the 4 way handshake for authentication failed possibly for the same type of reasons.

Re: Meraki AP auth error

Malbeck — Mon, 10 Jan 2022 23:39:27 GMT

The same thing is happening to us and others in the community, and I was told that Meraki confirmed an issue.

Re: Meraki AP auth error

hopkinsjames — Wed, 19 Jan 2022 10:26:04 GMT

We are seeing some similar random failures on some APs and devices recently, did Meraki say what MR software version was affected? We are running MR33s and MR28.5, upgraded a few months ago.

Re: Meraki AP auth error

CHEN LI — Thu, 26 May 2022 13:21:53 GMT

Meraki Confirmed an issue and the solution could be?

Re: Meraki AP auth error

richardcreed — Mon, 10 Oct 2022 13:56:11 GMT

I have users experiencing this error with the a PSK. The password is entered correctly.

MR42s running MR 28.6.1