topic Re: AP Down Alerts in Wireless

AP Down Alerts

ajunair — Sat, 23 Sep 2023 09:39:42 GMT

Do we have any option in Meraki dash board- If the AP goes down it should send a e-mail Alert

Re: AP Down Alerts

ww^ — Sat, 23 Sep 2023 10:07:10 GMT

https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Alerts_and_Notifications#Wireless_Alerts

Re: AP Down Alerts

ajunair — Sun, 24 Sep 2023 02:37:32 GMT

I've configured this, but not getting the alerts. I'm specifically looking for IF AP goes down.I do not see that option on alerts

Re: AP Down Alerts

DainBrammage — Sun, 24 Sep 2023 16:39:34 GMT

Network Wide--> Alerts --> scroll down to Wireless.

By default only admins are alerted if you enable the feature. Here you can add additional emails as shown below or webhooks etc... Gateway is the AP, perhaps that's the source of confusion....

Re: AP Down Alerts

BlakeRichardson — Sun, 24 Sep 2023 21:20:46 GMT

@ajunair Yes there is an option as mentioned and it works well.

Re: AP Down Alerts

ajunair — Mon, 02 Oct 2023 05:06:54 GMT

Yes.I get alerts now. Is there an option to get the name of the AP as well . The alert it shows just AP down. Is it possible to get the alerts with AP name?

Re: AP Down Alerts

DainBrammage — Mon, 02 Oct 2023 15:26:10 GMT

Yes, with a webhook.

MDB natively supports many differing webhook formats. Slack, WebEx, MS Teams, Service Now..

https://documentation.meraki.com/General_Administration/Other_Topics/Webhooks

https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Alerts_and_Notifications

Once its set up you simply enter the webhook into the default or specific notification field.

Re: AP Down Alerts

CMR — Tue, 03 Oct 2023 19:27:00 GMT

You should get the AP name like this in the body of the email: