topic Samsung Galaxy Tablets A8 - incorrect password in Wireless

Samsung Galaxy Tablets A8 - incorrect password

Adamski101 — Wed, 01 Mar 2023 10:11:12 GMT

Hi,

Has anyone any experience of Galaxy Tabs A8 either not connecting to Wifi or connecting then losing connection after a while and not reconnecting. The error is "incorrect pasword". If I change the encryption to WPA3 transition or WPA 3 the issue is fixed but it may not be the best solution if it effects unsupported devices.

Thanks 🙂

Re: Samsung Galaxy Tablets A8 - incorrect password

aleabrahao — Wed, 01 Mar 2023 10:58:04 GMT

WPA3 Transition Mode

WPA3 SAE has a transition mode (sometimes called mixed mode) created to allow WPA2 clients to co-exist on the same SSID used for WPA3. Although WPA3 needs to have Management Frame Protection (MFP/802.11w) set to Required, the Dashboard can also be set to Enabled, so that the STA which are not compliant with either WPA3 or MFP can still connect seamlessly.

802.11w can be set to Required, however WPA2 clients which do not support MFP will not be able to associate.

If you continue to have problems, I suggest creating a new SSID.

Re: Samsung Galaxy Tablets A8 - incorrect password

Adamski101 — Wed, 01 Mar 2023 11:22:05 GMT

The question is why would the devices connect on the transition mode and not WPA2 - the security on the tab is WPA2 and WPA3 Personal

Re: Samsung Galaxy Tablets A8 - incorrect password

aleabrahao — Wed, 01 Mar 2023 11:25:35 GMT

In this case I suggest create a new SSID with WPA2 only.

Re: Samsung Galaxy Tablets A8 - incorrect password

Philip D'Ath — Wed, 01 Mar 2023 19:47:17 GMT

I have NEVER been able to use WPA3 transition mode successfully. There are always devices that break. Are you using either 802.11w or 802.11r? If so, try turning them off and see if the issue goes away.

I have also never been able to do an 802.11w deployment - same issue - there is always some device that breaks.

I had to disable 802.11r recently for a customer as some of their old iPads would not work reliably with it on.