topic Re: Survey Mode in Wireless

Survey Mode

Paul2469 — Tue, 12 Mar 2019 10:47:39 GMT

I connect a new MR30H out of the box to my home router, this then allowed me to access the local AP and set to survey mode. However, the power and channels will not change, if i change them, click save and refresh the page, they are still in default mode. to make matters worse the AP is not broadcasting any 5Ghz SSID. Please advise, do i need to connect to Meraki dashboard or ?

Re: Survey Mode

BrechtSchamp — Tue, 12 Mar 2019 11:57:04 GMT

I'm not sure if it matters but did you claim it into an organisation, assign it to a network and check-in at least once?

Ensure that the AP has come online and checked into the Cisco Meraki Cloud Controller at least once. It should currently be green in Dashboard.

Source: https://documentation.meraki.com/MR/WiFi_Basics_and_Best_Practices/Conducting_Site_Surveys_with_MR_Access_Points

Re: Survey Mode

Paul2469 — Tue, 12 Mar 2019 12:01:42 GMT

I connected the AP to my home router to give it internet access, but i did not have meraki cloud dashboard access at the time. So i assume i need to try and get the AP back online and then i can sort out my issues.

Re: Survey Mode

Nick16 — Tue, 12 Mar 2019 12:05:27 GMT

Hi Paul,

Did you follow the guide and allow the AP to connect to the cloud initially?

The guide here has a few gotcha's linked to the connectivity on the AP check it out, if you still have no joy let us know

EDIT - Got beaten to the punch! This is what happens when you make coffee!

Re: Survey Mode

Nolan H. — Tue, 12 Mar 2019 14:30:19 GMT

Ya definitely let it connect to the cloud, make sure your running 25.13 code and then follow the guide mentioned above.