topic Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD in Wireless

PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

Pedro_Hernandez — Tue, 05 Mar 2024 19:45:19 GMT

Hello Team,

When i try to config Acces control with Active Directory i already reach the server with mi MR but when i try to test the connection using my admin account, the test doesnt recognize the credentials

i tried with another admin account and its the same result

Someone kwon the reason why this happen?

Thanks

Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

CMR — Tue, 05 Mar 2024 20:00:51 GMT

Do the admin passwords contain special characters?

Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

BlakeRichardson — Tue, 05 Mar 2024 20:07:53 GMT

Have you followed this documentation.

https://documentation.meraki.com/MR/Encryption_and_Authentication/Configuring_RADIUS_Authentication_with_WPA2-Enterprise

Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

Pedro_Hernandez — Tue, 05 Mar 2024 20:09:42 GMT

Yes!

Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

aleabrahao — Tue, 05 Mar 2024 21:09:25 GMT

But it's failed just in one of the access point.

Did you add the access point IP on the Radius Client?

Re: PROBLEM: It no authenticate properly the admin user when config Sign-on with AD

Philip D'Ath — Tue, 05 Mar 2024 21:54:07 GMT

Have you tried a non admin account?

Some features in AD (like "Protected Users") can block admin accounts from being used.