topic Re: Local Auth - Radius not responding in Wireless

Local Auth - Radius not responding

DanielRobson — Mon, 18 Mar 2024 08:58:16 GMT

Hello all,

Having trouble with our local Auth where users will have random drop outs when one in a static location or moving around the building. from the logs and test we have done it looks like the AP's radius isn't responding to the clients. please see below
-- Update

Cannot seem to reproduce the above errors we're now getting random disconnects with the following error

Mar 18 11:48:34

SGUK-BSTL000081

802.11 disassociation

unspecified reason

Any ideas ?

Re: Local Auth - Radius not responding

gueckel — Mon, 18 Mar 2024 09:29:14 GMT

Hi Daniel,
how is the SSID encryption configured?
Are you using "WPA1 and WPA2" or "WPA2 only"?

I am asking because according to your screenshot, your clients are trying to connect with WPA1.
We have observed the same messages in log with iPhones, which always try to connect with WPA3 on our local auth SSID.

Re: Local Auth - Radius not responding

DanielRobson — Mon, 18 Mar 2024 09:33:27 GMT

SSID is configured with WPA 2, Ill run some more tests on more devices see if WPA 1 is being used when it shouldn't.

Thanks for the spot !

Re: Local Auth - Radius not responding

aleabrahao — Mon, 18 Mar 2024 11:07:09 GMT

Are there any firewall rules that could be blocking communication?

Re: Local Auth - Radius not responding

DanielRobson — Mon, 18 Mar 2024 11:34:29 GMT

We only have a block rule for managment side.

Also will note this is the only SSID effected by preformance issues with random drop outs and is only SSID using localauth