topic Re: All APs lost PoE in Wireless

All APs lost PoE

Steve Simlo — Mon, 29 Jul 2024 11:02:38 GMT

I have a small home network.

MX64 / MS120 / 4 APs: MR33/20s - all in gateway mode

All APs have simultaneously lost PoE (no lights on any of them)
Switch is up and other wired ports are up

I just power cycled the MS that all of the MRs are homed to and one of the AP ports appears to have come up from the switch side but there is no status light on the AP in question

Re: All APs lost PoE

MerakiGnome — Mon, 29 Jul 2024 11:33:21 GMT

Hi @Steve Simlo , anything reported in the events log on your dashboard?

Re: All APs lost PoE

Steve Simlo — Mon, 29 Jul 2024 15:45:12 GMT

bunch of DAI failures

been diagnosed as PoE controller failure in the MS

RMA on the way

Re: All APs lost PoE

MerakiGnome — Mon, 29 Jul 2024 15:47:59 GMT

Thank you for updating the post. I would mark your last post as Resolved as it’ll help others out in the future

Re: All APs lost PoE

BlakeRichardson — Tue, 30 Jul 2024 02:47:54 GMT

Did you have any power outages or surges in the lead up to everything going offline?

Re: All APs lost PoE

Steve Simlo — Tue, 30 Jul 2024 08:06:33 GMT

Funny you should ask but yes....I was working on replacing some lights and at some point there was a short that tripped out a main breaker and I had to reset it

Honestly speaking that is not the first time we have had a short like that in the house and in the past the MS has handled it gracefully but not this time