topic Radius Connection Issue in Wireless

Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 04:04:25 GMT

setting up Radius Authentication for our corp network.

followed the instruction in terms of NPS but when i test the radius server it fails to connect. it doesnt give out any other error.

i checked the radius server and i have added the AP and went through event logs but i cant find any failures under security logs.

NPS logs doesnt have any record.

i am able to ping the radius server from the subnet i am on.

any other pointers or location i need to check.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 04:06:12 GMT

That typically happens when the RADIUS key does not match.

In NPS (at least in Server 2012R2 or better) you can assign a subnet that all clients are in (such as 10.0.0.0/8) and a common key. This makes it easy to leave Meraki devices configured to use DHCP (like access points).

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 04:18:16 GMT

i am running this on Server 2012.

but if its a bad key shouldnt i see it somewhere??

i am using radius only for corp network and the ip's will be forwarded via dhcp from our lan.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 04:19:28 GMT

Nope. It logs nothing - nudda - if the key is wrong.

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 04:25:24 GMT

great.

any other possibilities of why this is not working?

Re: Radius Connection Issue

daviscot — Fri, 03 Nov 2017 04:38:39 GMT

@Philip D'Ath is likely correct, the most common issue is a mismatched shared secret between the AP and RADIUS server, but it could sometimes be fat-fingered IP address settings and a UDP port mismatch (make sure it's using 1812 and not some other port like 1645). Any of those things would likely cause radio silence from the RADIUS server.

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 04:41:54 GMT

its definitely 1812 and i have confirmed the password with 2 different people its definetly right.

i am using my account with and without domain prefix and confirmed the password.

my admin account has access to NPS server so i am not sure what else can be wrong.

this is is annoying the living daylights out of me.

Re: Radius Connection Issue

daviscot — Fri, 03 Nov 2017 04:52:39 GMT

Are you using an actual wireless client/supplicant or the "Test" button on the Access Control page in Dashboard? You already ran packet captures and/or ran it by Support to assist with some pcaps? Let's see what is or isn't traversing the AP.

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:01:38 GMT

i am doing test via dashboard of meraki

Re: Radius Connection Issue

rahulharinair — Fri, 03 Nov 2017 05:38:33 GMT

Even the ports and shared secret is right, and still you face the issue with connectivity??, then it would be radius server is not allowing the AP which you are trying to connect, there is an option to alloow the MAC address of AP in RADIUS and allow subnet of the AP in the RADIUS.. please ensure both.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 05:41:58 GMT

I have had issues with NPS many times where it doesn't log anything to the event viewer, like it should. Enable the option to log to a TXT file. By default it writes it out to:

c:\windows\system32\LogFiles

And the files begin with IN*. As long as the RADIUS secret is correct it will log success and failed responses there. They are a pain to read.

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:46:51 GMT

Hi Philip,

i did check that location but i dont see any files with IN. all i see are multiple subfolders but nothing says as radius server related.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 05:47:01 GMT

Lets check some basics (I'm assuming you are using WPA2-Enterprise mode):

Are you running an Enterprise CA?
Have you requested a certificate from that CA for the NPS server?
In Policies/Network Profiles:
- On the Overview tab tick "Ignore user account dial-in properties"
- I normally set a "Condition" that Nas-Port-Type=Wireless
  - Under "Constraints/Authentication Methods" un-tick all methods. Add PEAP. Edit PEAP and make sure the certificate you requested above is selected. Under EAP-Types make sure only EAP-MSCHAPv2 is selected.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 05:48:32 GMT

In NPS right click the NPS server and select "properties". Make sure you have ticked to logged accepted and rejected connections.

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:49:44 GMT

logs are ticked for authentication success n reject.

iam verifying your other reply

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:50:10 GMT

will try this and let you know

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 05:53:20 GMT

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:55:27 GMT

yup i have all that.

removed the checks under constraints and testing now.

Re: Radius Connection Issue

Philip D'Ath — Fri, 03 Nov 2017 05:55:54 GMT

And this is how the access points are setup (using the "Everything else" name).

Re: Radius Connection Issue

Andy_NAG — Fri, 03 Nov 2017 05:59:30 GMT

currently i have only added AP ip which is on different subnet compared to our corporate subnet.

so not sure if there is a point of adding the entire subnet