https://community.cisco.com/t5/wireless/prime-3-1/m-p/2994110#M35016 <P>I have 3.1 prime and when I am adding 3802 working&nbsp;ap's to the maps, they are greyed out with a question mark. My wlc's are 5508's.</P> <P></P> Mon, 05 Jul 2021 13:21:33 GMT toddblake1 2021-07-05T13:21:33Z https://community.cisco.com/t5/wireless/prime-3-1/m-p/2994110#M35016 <P>I have 3.1 prime and when I am adding 3802 working&nbsp;ap's to the maps, they are greyed out with a question mark. My wlc's are 5508's.</P> <P></P> Mon, 05 Jul 2021 13:21:33 GMT https://community.cisco.com/t5/wireless/prime-3-1/m-p/2994110#M35016 toddblake1 2021-07-05T13:21:33Z https://community.cisco.com/t5/wireless/prime-3-1/m-p/2994111#M35017 <P>PI support for Cisco 2800/3800 APs is introduced first in patch 3.1<SPAN style="text-decoration: underline;"><STRONG>.3</STRONG></SPAN>. If you are currently using 3.1 only you have to upgrade the Prime,&nbsp;preferably to 3.1.4.</P> Sat, 14 Jan 2017 13:57:04 GMT https://community.cisco.com/t5/wireless/prime-3-1/m-p/2994111#M35017 ivanchakarov 2017-01-14T13:57:04Z