topic Mobile Devices Support in Wireless

Mobile Devices Support

DivZ — Sun, 04 Jul 2021 07:02:03 GMT

Hi,

I am looking for a reference document for the type of devices that are supported under 5Ghz. We are using a 5500 WLC and 3600 WAPs. Lot of users cannot connect to network via mobile devices. Is there a reference doc from cisco which i can use to inform them?

Re: Mobile Devices Support

Scott Fella — Mon, 06 May 2013 22:09:51 GMT

Any device that has a 5ghz radio is supported on any 5ghz capable AP. you need to look at your configuration as that most likely will be your issue.

Sent from Cisco Technical Support iPhone App

Mobile Devices Support

Leo Laohoo — Mon, 06 May 2013 23:23:00 GMT

Mobile devices? Not all smartphones or tablets support 802.11a.

Mobile Devices Support

DivZ — Mon, 06 May 2013 23:23:36 GMT

Hi,

I do understand that. I was looking for a list of mobile devices which are not supported by 5Ghz WAPs.

Mobile Devices Support

Leo Laohoo — Mon, 06 May 2013 23:42:18 GMT

I was looking for a list of mobile devices which are not supported by 5Ghz WAPs.

No way you can find that here.

You need to contact the manufacturer of your mobile devices and ask them yourself or look at the product specification sheet.

Mobile Devices Support

DivZ — Mon, 06 May 2013 23:45:36 GMT

thanks for your reply! got it!