topic Re: Hey guys, in Wireless

Cisco WLC 5520 SMart Licensing in HA SSO

Davion Stewart — Mon, 05 Jul 2021 14:14:16 GMT

Just configured 2 WLC 5520s in HA SSO. I need to license it using smart licenses but when i try the registration its not going through.

Not getting any error messages or anything.

Has anyone experienced this problem?

Hey guys,

Davion Stewart — Tue, 15 Aug 2017 00:19:54 GMT

Hey guys,

So this issue was able to be resolved. I really cant say what exactly the problem was but after getting Cisco TAC to do a webex with me and the engineer starting to take logs.

We checked the WLC GUI and saw that the licenses were now showing registered.

Ensure that you check all tabs that are related to the smart licensing.

Will see if i can attach a screenshot.

Re: Hey guys,

JHarris6117 — Fri, 16 Mar 2018 12:08:27 GMT

Any chance you can let us know if you figured out what was needed to fix this?

We are seeing the issue as well, and TAC is suggesting we move to RTU licensing to fix it.

Thanks!

Re: Cisco WLC 5520 SMart Licensing in HA SSO

craiglebutt — Wed, 22 May 2019 07:15:26 GMT

Did you fix the issue with Smart Licensing?

We've been pushed down this route, but still not sorted licensing out and going live next week.

What happens when your HA fails over, was there a manual intervention as this is what we have been told by Cisco Partner Account manager, which seems stupid as a RTU works fine on HA.

Cheers