Please Help - Cisco AP 1702i NOT Joining Cisco WLC 2504 SW version 8.0.121.0

elbe.somes — Mon, 05 Jul 2021 11:51:01 GMT

Hello, we have brand new out of the box Cisco APs 1702i not joining the Cisco WLC 2504 version 8.0.121.0. Below are the AP's that I'm referring to.

Base Mac AP EthernetMac AP Name IP Address Status
00:35:1a:8e:84:04 N A N A 0.0.0.0 Not Joined
00:c1:64:cf:a8:94 N A AP00c1.64cf.a894 10.x.x.90 Not Joined
00:c8:8b:a8:ac:14 N A AP00c8.8ba8.ac14 10.x.x.174 Not Joined
13:ee:64:20:00:00 N A N A 10.x.x.91 Not Joined

Below is also the message from the debug capwap that I've ran.

*spamApTask0: Mar 31 15:14:26.452: 00:35:1a:8e:84:04 Received LWAPP DISCOVERY REQUEST to ff:ff:ff:ff:ff:ff on port '1'
debug capwap events enable*spamApTask0: Mar 31 15:14:26.452: 00:35:1a:8e:84:04 Discarding discovery request in LWAPP from AP supporting CAPWAP

I've read some discussions from this forum that the firmware version of the WLC needs to be upgraded to version 8.1.102.0 for it to be fixed. I'm just wondering if someone with the same version that we have experienced the same issue before we're going to do an upgrade.

I would really appreciate it if someone could shed some light with this issue.

Thanks in advance.

Post the complete output to

Leo Laohoo — Thu, 31 Mar 2016 06:31:58 GMT

Post the complete output to the following commands:

1. WLC: sh sysinfo; and

2. AP: sh version

topic Please Help - Cisco AP 1702i NOT Joining Cisco WLC 2504 SW version 8.0.121.0 in Wireless

Please Help - Cisco AP 1702i NOT Joining Cisco WLC 2504 SW version 8.0.121.0

Post the complete output to