topic CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 in Wireless

topic CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 in Wireless https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434797#M42533 <HTML><HEAD></HEAD><BODY><P>Dear sandeepchoudhary21, </P><P></P><P>thank you for you explanation, but this is the output</P><P></P><P><EM>Build Type....................................... DATA + WPS</EM></P><P></P><P>so do i have to enable data encrytion on dtls license ?</P><P><A class="jive-link-external-small" href="http://www.cisco.com/en/US/docs/wireless/controller/5700/software/release/3se/lwap/configuration_guide/b_ap-config_32se_5700_cg_chapter_011.html">http://www.cisco.com/en/US/docs/wireless/controller/5700/software/release/3se/lwap/configuration_guide/b_ap-config_32se_5700_cg_chapter_011.html</A></P><P></P><P>thank you very much</P></BODY></HTML> Wed, 05 Feb 2014 07:21:26 GMT dwiwin 2014-02-05T07:21:26Z CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434795#M42531 <P>Hello everybody.</P><P>Today I found some messages on my wlc 2504 controller in message log:</P><P></P><P><SPAN style="font-size: 8pt;">*spamApTask5: Feb 04 16:27:27.854: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask6: Feb 04 16:26:00.859: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask1: Feb 04 16:25:56.590: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask5: Feb 04 16:25:27.866: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask6: Feb 04 16:24:00.870: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask1: Feb 04 16:23:56.602: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask5: Feb 04 16:23:27.877: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask6: Feb 04 16:22:00.881: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask1: Feb 04 16:21:56.614: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask5: Feb 04 16:21:27.889: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask6: Feb 04 16:20:00.891: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]</SPAN></P><P><SPAN style="font-size: 8pt;">*spamApTask1: Feb 04 16:19:56.627: #CNFGR-5-LIC_REQUEST_FAILURE: cnfgr.c:1442 License request for feature data_encryption failed, return code is 18</SPAN></P><P><SPAN style="font-size: 8pt;">[...It occurred 2 times/sec!.]<SPAN id="mce_marker"></SPAN></SPAN></P><P><BR /><SPAN style="font-size: 10pt;">The wireless network is working well, but the massage errors always occurs.</SPAN></P><P>Please help me solve this problem and understand what's going.</P><P><BR />Thank you very much in advance.</P><P><BR />Kind regards,</P><P>Dwi                   </P> Mon, 05 Jul 2021 07:05:19 GMT https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434795#M42531 dwiwin 2021-07-05T07:05:19Z CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434796#M42532 <HTML><HEAD></HEAD><BODY><P>Hi Dwi,</P><P></P><P>Can you paste the output of this command from WLC: <STRONG>sh syinfo</STRONG></P><P></P><P>Normally DTLS license will be installed later then 7.0 code on WLC. In sh sysinfo you will  see this , DTLS license needs to enable data encryption.</P><P>Check this : </P><P></P><P><EM>Build Type....................................... DATA + WPS + LDPE</EM></P><P></P><P>If its there then there is no worry.</P><P></P><P>Reagrds</P></BODY></HTML> Tue, 04 Feb 2014 09:57:22 GMT https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434796#M42532 Sandeep Choudhary 2014-02-04T09:57:22Z CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434797#M42533 <HTML><HEAD></HEAD><BODY><P>Dear sandeepchoudhary21, </P><P></P><P>thank you for you explanation, but this is the output</P><P></P><P><EM>Build Type....................................... DATA + WPS</EM></P><P></P><P>so do i have to enable data encrytion on dtls license ?</P><P><A class="jive-link-external-small" href="http://www.cisco.com/en/US/docs/wireless/controller/5700/software/release/3se/lwap/configuration_guide/b_ap-config_32se_5700_cg_chapter_011.html">http://www.cisco.com/en/US/docs/wireless/controller/5700/software/release/3se/lwap/configuration_guide/b_ap-config_32se_5700_cg_chapter_011.html</A></P><P></P><P>thank you very much</P></BODY></HTML> Wed, 05 Feb 2014 07:21:26 GMT https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434797#M42533 dwiwin 2014-02-05T07:21:26Z CNFGR-5-LIC_REQUEST_FAILURE on WLC 2504 https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434798#M42534 <HTML><HEAD></HEAD><BODY><P>HI,</P><P>The main question here is : Your WLAN is working perfectly and still you are getting logs. If you are running 7.0.220.0 or higher, you have the license installed because it is inbuilt image.</P><P></P><P><SPAN>But you can follow this thread :  </SPAN><A class="jive-link-external-small" href="https://community.cisco.com/thread/2132281">https://supportforums.cisco.com/thread/2132281</A></P><P></P><P>If you want to know more detail about this then you can raise a TAC case or you can send a mail to <A href="mailto:licensing@cisco.com">licensing@cisco.com</A></P><P></P><P>Regards</P><P>Dont forget to arte helpful posts</P></BODY></HTML> Wed, 05 Feb 2014 07:32:02 GMT https://community.cisco.com/t5/wireless/cnfgr-5-lic-request-failure-on-wlc-2504/m-p/2434798#M42534 Sandeep Choudhary 2014-02-05T07:32:02Z