topic Delayed Web Authentication on 5500 WLC in Wireless

Delayed Web Authentication on 5500 WLC

Sunil Gajjar — Mon, 05 Jul 2021 06:59:00 GMT

I have setup a Guest WLAN on 5508 WLC with web authentication, I noticed during tests that it takes about 2 to 3 minutes to complete authentication process and providing access to the client machine. My WLC is running version 7.3.101.0.

Has anyone came across similar situation or can suggest a solution to this issue?

Feel free to ask if you need more details.

Thanks

Sunil

Delayed Web Authentication on 5500 WLC

Scott Fella — Thu, 16 Jan 2014 12:46:31 GMT

Well what I would do for testing is the following:

Remove WebAuth to see if there is an issue with connectivity on that subnet
Map the Guest WLAN to a working subnet or create a new SSID and map that to a known working subnet
If your using a custom WebAuth, try using the default internal WebAuth page to see if there is any difference
If your authenticating Guest using radius, check the radius logs for errors
Is it all devices or is it an issue with few or a certain model

Thanks,

Scott

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Delayed Web Authentication on 5500 WLC

Saravanan Lakshmanan — Thu, 16 Jan 2014 14:34:53 GMT

is it an guest anchor setup.