topic Re: AP not joining WLC in Wireless

AP not joining WLC

samgbuyi — Mon, 05 Jul 2021 18:38:57 GMT

I have AIR-CAP1532E-E-K9 which fails to broadcast signal or transmit network after joining the WLC ever since i changed from 8 port to 24 port switch, please anyone with possible help or assistance?

Instead of the stable green its going amber, red and green.

I also need assistance in setting NTP for the WLC 2504.

Thanks

Re: AP not joining WLC

Leo Laohoo — Tue, 04 Feb 2020 22:35:00 GMT

Is the AP getting a valid IP address?

Re: AP not joining WLC

Mark Elsen — Wed, 05 Feb 2020 07:41:37 GMT

https://www.cisco.com/c/en/us/support/docs/wireless/4400-series-wireless-lan-controllers/113334-ntp-wlc-config-00.html

Re: AP not joining WLC

Sandeep Choudhary — Wed, 05 Feb 2020 08:27:28 GMT

Paste the output of these commands:

sh sysinfo from WLC

Regards

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Re: AP not joining WLC

samgbuyi — Thu, 06 Feb 2020 11:32:27 GMT

yes, i have the IP static on it while using the 8 port switch

it can join the WLC but not sending out signal for connection

Re: AP not joining WLC

samgbuyi — Thu, 06 Feb 2020 11:15:04 GMT

Record of show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.115.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... xxxxxxxxxxxxxxxxxxxxxx
System Location.................................. xxxxxxxxxxxxxxxxxxxxxx
System Contact................................... xxxxxxxxxxxxxxxxxxxxxx
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... xxxxxxxxxxxxxxxxxxxx
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 2 days 23 hrs 43 mins 49 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... xxxxxxxxxxxxxxxxxxxxxxxxxxx
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +36 C
External Temperature............................. +38 C
Fan Status....................................... 4200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 4
Number of Active Clients......................... 68

Burned-in MAC Address............................ xxxxxxxxxxxx
Maximum number of APs supported.................. 75
System Nas-Id.................................... xxxxxxxxxxxx
WLC MIC Certificate Types........................ SHA1/SHA2

Re: AP not joining WLC

samgbuyi — Thu, 06 Feb 2020 11:37:26 GMT

Will this work on Catalyst 2960 L2 switch?

Re: AP not joining WLC

Sandeep Choudhary — Thu, 06 Feb 2020 12:13:06 GMT

which country code you configured on WLC.

Also paste the complete logs from Access point console.

Regards

Dont forget to rate helpful posts

Re: AP not joining WLC

Scott Fella — Thu, 06 Feb 2020 16:10:49 GMT

So if you put the ap’s back to the 24 port switch, everything is working?

Re: AP not joining WLC

sean.gray2 — Thu, 06 Feb 2020 16:51:42 GMT

That LED sequence is an indication of insufficient inline power. So it sounds like the AP isn't getting enough power to enable it's radios. Is it powered from the switch or a power injector?

Re: AP not joining WLC

Scott Fella — Thu, 06 Feb 2020 17:49:49 GMT

This is the power requirement for that AP also:

1530I/1530E

● 24 to 57 VDC
● Power over Ethernet (PoE) (802.3at or Cisco Universal PoE [UPoE])

Re: AP not joining WLC

sean.gray2 — Thu, 06 Feb 2020 21:45:46 GMT

Here's a link to a document that explains, among other things the meaning of each LED sequence, just search for "Checking the LEDs" in this document if you want to quickly find the relevant section:

https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1530/quick/guide/ap1532qsg.html#pgfId-69013

Re: AP not joining WLC

samgbuyi — Sat, 08 Feb 2020 01:36:09 GMT

Nigeria

Re: AP not joining WLC

samgbuyi — Sat, 08 Feb 2020 01:36:42 GMT

works fine on the 8 port switch

Re: AP not joining WLC

samgbuyi — Sat, 08 Feb 2020 01:37:12 GMT

its powered from the switch

Re: AP not joining WLC

sean.gray2 — Mon, 10 Feb 2020 17:17:36 GMT

Is the switch PoE+?

Re: AP not joining WLC

samgbuyi — Mon, 10 Feb 2020 19:28:34 GMT

yes

Re: AP not joining WLC

samgbuyi — Wed, 19 Feb 2020 10:30:41 GMT

works fine on 8 port switch

Re: AP not joining WLC

7919dvalle — Sun, 06 Sep 2020 21:26:19 GMT

1.- si el AP tiene precargado la versión 8.4.100.0 y al conectar al internet y direccionarlo a una wlc con cualquier otra versión se va a ver en consola lo siguiente:

Se revisa en la flash: a que paquete corresponde la versión 8.4.100.0 y se borra:

Show flash:

delete /force /recursive flash:/c3700-k9w8-mx.153-3.JE

Una vez borrado el paquete se hace reload para que arranque el ap con el banco de IOS de backup:

Generalmente se carga una versión 8.2.100.0 o si no, se carga cualquier versión de IOS borrando toda la flash: (en caso de que el ap arranque en modo rommon)

Hecho ese cambio se conecta al dhcp con salida a Internet y empieza la carga de firmware 8.5.161.0

Terminada la actualización queda actualizado el ap a la versión de la WLC:

Se continúa el proceso de comisionamiento en la WLC y quedan los aps operativos

@samgbuyi wrote:
I have AIR-CAP1532E-E-K9 which fails to broadcast signal or transmit network after joining the WLC ever since i changed from 8 port to 24 port switch, please anyone with possible help or assistance?
Instead of the stable green its going amber, red and green.

I also need assistance in setting NTP for the WLC 2504.

Thanks