topic Re: High 802.11 MAC Counters Errors on WLC in Wireless

High 802.11 MAC Counters Errors on WLC

rmathewsjr55 — Sat, 03 Jul 2021 21:52:59 GMT

When I log into our WLC I see a very high TX Failed, ACK Failure, RTS Failure and FCS Error Counts. Is this normal? How can I troubleshoot this problem? We have 10 LAPs that are in the same network as the managed and ap manager interfaces on the WLC. Thanks.

Re: High 802.11 MAC Counters Errors on WLC

dennischolmes — Sun, 04 Nov 2007 15:32:49 GMT

Quantify very high please. Truly very high error rates usually are due to multipath issues in your RF network. However, MTU size can also have an effect. If you could, please send over a list of errors from a 10 minute slice of time under normal load. This will assist us in understanding your network. Also, please include client device types and overall network environment on the RF side.

Re: High 802.11 MAC Counters Errors on WLC

rmathewsjr55 — Tue, 06 Nov 2007 17:46:07 GMT

The client devices are laptops running Windows XP Pro. The maximum number of clients so far has been 5. How do I get a 10 minute slice from the controller? So far I am only familiar with using the GUI. Thanks.